Job Description
Note: The job is a remote job and is open to candidates in USA. Goodway Group is an independent and remote-first media and marketing services firm with a long history of innovation. They are seeking a highly skilled Automation Engineer to design, build, and deploy AI-enabled workflows to enhance operational efficiency within their agency. The role involves collaboration with teams to identify bottlenecks and implement automated solutions. Responsibilities • Workflow Design & Deployment: Rapidly architect and implement complex automation workflows primarily utilizing advanced Zapier features (including Code Steps, Zapier Tables, and Webhooks) to streamline critical agency functions • AI Integration & Prompt Engineering: Integrate and productionize AI tools (OpenAI GPT or custom LLM endpoints) into workflows to automate key business processes • Critical Systems Automation: Focus on immediate process streamlining in areas like Co-op billing, data-driven reporting automation, Monday.com, onboarding and lead nurturing pipeline synchronization across platforms (e.g., Salesforce integration) • Advanced API Configuration: Independently configure and manage 3rd party business application integrations using advanced API configurations and webhooks (REST, OAuth, JSON handling) across our AdTech stack • Documentation & Knowledge Transfer: Produce clear, robust, and detailed technical documentation for all delivered automations. Provide necessary knowledge transfer and training to internal operational teams before the engagement concludes • Technical Troubleshooting & Reliability: Ensure all deployed automations are robust, highly available, and error-tolerant, maintaining a high standard of data integrity across all systems • Collaborate with internal teams to identify repetitive tasks and opportunities for automation • Stay ahead of the curve with new AI and automation tools proactively suggest new ways to improve efficiency Skills • Bachelor's or master's degree in computer science or related field (or equivalent practical experience) • 5+ years of demonstrable, hands-on experience in workflow automation, with a portfolio showcasing advanced Zapier implementations (e.g., use of Code Steps, complex data transformation within Zaps) • Proven expertise in designing and implementing API integrations (REST, Webhooks, OAuth, JSON handling) • Expert-level understanding of the MarTech/AdTech ecosystem (e.g., Salesforce, Google Marketing Platform, Trade Desk etc.) • Deep experience specifically integrating Generative AI APIs (e.g., OpenAI API, custom LLMs) into automated business workflows • Basic understanding about AI Agents etc • Strong technical proficiency in a programming language such as Python or JavaScript to script custom logic within automation platforms • Exceptional ability to translate complex, unstructured business needs into logical, documented, and production-ready automated workflows Company Overview • 90+ years of marketing innovation. Empowering clients to trailblaze through the digital frontier. It was founded in 1929, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is Apply tot his job