Job Description
Note: The job is a remote job and is open to candidates in USA. Goodway Group is an independent and remote-first media and marketing services firm recognized as one of AdAge's 2025 BEST PLACES TO WORK. They are seeking a highly skilled Automation Engineer to design, build, and deploy AI-enabled workflows for their MarTech, AdTech, and Operational Systems, focusing on improving efficiency and automating key business processes.
- Responsibilities
- Rapidly architect and implement complex automation workflows primarily utilizing advanced Zapier features (including Code Steps, Zapier Tables, and Webhooks) to streamline critical agency functions
- Integrate and productionize AI tools (OpenAI GPT or custom LLM endpoints) into workflows to automate key business processes
- Focus on immediate process streamlining in areas like Co-op billing, data-driven reporting automation, Monday.com, onboarding and lead nurturing pipeline synchronization across platforms (e.g., Salesforce integration)
- Independently configure and manage 3rd party business application integrations using advanced API configurations and webhooks (REST, OAuth, JSON handling) across our AdTech stack
- Produce clear, robust, and detailed technical documentation for all delivered automations
- Provide necessary knowledge transfer and training to internal operational teams before the engagement concludes
- Ensure all deployed automations are robust, highly available, and error-tolerant, maintaining a high standard of data integrity across all systems
- Collaborate with internal teams to identify repetitive tasks and opportunities for automation
- Stay ahead of the curve with new AI and automation tools proactively suggest new ways to improve efficiency
- Skills
- Bachelor's or master's degree in computer science or related field (or equivalent practical experience)
- 5+ years of demonstrable, hands-on experience in workflow automation, with a portfolio showcasing advanced Zapier implementations (e.g., use of Code Steps, complex data transformation within Zaps)
- Proven expertise in designing and implementing API integrations (REST, Webhooks, OAuth, JSON handling)
- Expert-level understanding of the MarTech/AdTech ecosystem (e.g., Salesforce, Google Marketing Platform, Trade Desk etc.)
- Deep experience specifically integrating Generative AI APIs (e.g., OpenAI API, custom LLMs) into automated business workflows
- Basic understanding about AI Agents etc
- Strong technical proficiency in a programming language such as Python or JavaScript to script custom logic within automation platforms
- Exceptional ability to translate complex, unstructured business needs into logical, documented, and production-ready automated workflows
- Company Overview
- 90+ years of marketing innovation. Empowering clients to trailblaze through the digital frontier. It was founded in 1929, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.goodwaygroup.com.
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