Job Description
Note: The job is a remote job and is open to candidates in USA. Gallagher is a global community focused on empowering businesses, communities, and individuals to thrive. The Cloud Engineer will be responsible for creating a technology framework and providing technical leadership in cloud computing and automation, focusing on the design of systems and services that run on cloud platforms. Responsibilities • Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability) • Demonstrate knowledge of DevOps tool chains and processes • Develop a library of deployable and documented cloud design patterns, based on the AJG application portfolio, as a basis for deploying services to the cloud • Demonstrate leadership ability to back decisions with research and the “why,” and articulate several options, the pros and cons for each, and a recommendation • Maintain overall industry knowledge on latest trends, technology, etc • Develop solutions architecture and evaluate architectural alternatives for private, public and hybrid cloud models, including IaaS, PaaS, and other cloud services • Contribute to DevOps development activities and complex development tasks • Define optimal design patterns and solutions for high availability and disaster recovery for cloud applications • Troubleshoot and resolution of complex problems within the infrastructure • Work on designing/implementing/automation procedures for deployment, configuration, patching and upgrading of systems and applications • Conduct analysis of production systems and performance testing results to identify areas of improvement within the application or infrastructure • Conduct feasibility studies for existing and emerging cloud technologies • Provide mentoring and guidance for mid and junior level staff, offering feedback targeted at individual development • Work closely with vendors, internal groups and outside agencies to provide technical leadership and solutions • Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end • Refine and automate regular processes, track issues, and document changes • Provide 24x7 support for critical production systems • Perform scheduled maintenance and support release deployment activities after hours • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members Skills • Bachelor's degree in computer science, systems analysis or a related study, or equivalent experience • 5+ years of experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations • Experience with Azure Shell scripting/PowerShell scripting • Exposure to multiple, diverse technologies and processing environments • Knowledge of all components of an technical architecture • Knowledge of business process re-engineering principles and processes • Strong understanding of network architecture and application development methodologies • Strong understanding of SOA, object-oriented analysis and design, and/or client/server • Strong client-facing consultative skills, able to act as a customer advocate • Understanding of Windows Server architecture –Windows 2012, Windows 2016 and IIS • Understanding of Linux Server architecture – RHEL, Oracle Linux, Amazon Linux, etc • Experience with containers (Docker) and orchestration (Kubernetes) technologies • Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash) • Familiarity with server hardware selection, design and troubleshooting • Understanding of High Availability and Networked Storage solutions including Clustering, Failover and Disaster Recovery products and concepts such as MS Clustering Services, Load Balancing, Routers, LUNS, SAN and NAS • Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets • Demonstrated abilities with SSO-related software such as ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers • Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls • Hands on experience designing and deploying complex solutions in AWS, Azure, Google Cloud or other cloud providers • Excellent presentation and communication skills to technical and non-technical audiences Benefits • Medical/dental/vision plans, which start from day one! • Life and accident insurance • 401(K) and Roth options • Tax-advantaged accounts (HSA, FSA) • Educational expense reimbursement • Paid parental leave • Digital mental health services (Talkspace) • Flexible work hours (availability varies by office and job function) • Training programs • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing • Charitable matching gift program • And more... Company Overview • Gallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is