Job Description
Note: The job is a remote job and is open to candidates in USA. StraighterLine is the leading provider of high-quality, affordable, online courses that help learners earn college credit and meet their professional goals. They are seeking a Business Analyst to manage systems and software initiatives, translate business needs into clear requirements, and drive implementation as part of an agile delivery team.
- Responsibilities
- Serve as a primary point of contact for assigned external government clients
- Facilitate requirement-gathering sessions with client stakeholders
- Translate contractual, regulatory, and operational needs into actionable system requirements
- Communicate delivery status, scope changes, and tradeoffs clearly and professionally
- Balance client expectations with technical feasibility and team capacity
- Serve as the requirements owner for a dedicated Scrum team
- Prioritize backlog items in alignment with stakeholder needs and funding commitments
- Participate actively in sprint planning, refinement, reviews, and retrospectives
- Ensure completed work meets business intent and acceptance criteria
- Review, analyze, and evaluate business needs to define scope and objectives
- Produce detailed workflows and specifications
- Maintain organized documentation in Agile tooling environments (e.g., Jira, Confluence)
- Serve as liaison between business stakeholders and technical teams
- Independently resolve routine issues and escalate higher-risk concerns appropriately
- Support QA and user acceptance testing
- Identify process improvements that enhance clarity and delivery predictability
- Contribute to reporting and data-informed decision-making
- Proactively identify risks, ambiguities, and dependency conflicts
- Skills
- 4–7 years of experience in business analysis, systems analysis, or technical product management
- Experience working on moderately complex software initiatives
- Strong requirements documentation and backlog management skills
- Experience working in Agile/Scrum environments
- Experience interacting directly with external clients or stakeholders
- Strong written and verbal communication skills, including executive-level communication
- Ability to manage competing priorities across internal teams and external clients
- Bachelor's degree or equivalent experience
- Experience formally serving as a Product Owner or Scrum Master in an agile environment
- Professional certification in Agile or Scrum
- Experience in government (B2G) or public-sector technology projects
- Exposure to LMS, EdTech, workforce registry, or compliance-driven systems
- Familiarity with SaaS or cloud-based platforms
- SQL or reporting familiarity
- Experience collaborating with offshore engineering teams
- Benefits
- Generous time off policies, 13 public holidays.
- Medical, Dental, and Vision Insurance Coverage (*one option full funded by StraighterLine)
- 401K Safe Harbor: StraighterLine contributes 3% of your total salary whether you contribute or not
- Six weeks paid parental leave
- Free StraighterLine courses for you and your family members
- Company Overview
- StraighterLine is enabling thousands of students to affordably obtain their degrees. It was founded in 2008, and is headquartered in Baltimore, Maryland, USA, with a workforce of 51-200 employees. Its website is http://www.StraighterLine.com.
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