Job Description
Work From Home | Flexible Hours | High-Performance Culture Are you great on the phone, love solving problems, and want to work with a fast-growing team that actually cares? We manage Self Storage facilities and looking for a Call Center Rep to join our team. Our team is lean, efficient, and obsessed with providing top-tier service while having fun doing it. We’re looking for 1 part-time, remote rep who can confidently handle inbound calls, outbound calls, rent units and be the first voice our customers hear. What You’ll Do: • Answer inbound calls • Convert those calls into rented units • Help current customers with questions or payments • Use our systems (training provided) to log notes and update accounts • Work 15-25 hours per week • You must have weekend and evening availability as well as some weekdays during the day. The latest we answer calls is 7pm EST. • Must have quiet, distraction free workspace and provide your own laptop/pc. This Role Is Perfect For You If You: • Have a clear, friendly phone presence and love talking to people • Have at least 1 year of phone-based customer service or sales • Are dependable and don’t ghost (seriously, don’t apply if flaking is your thing) • Can follow a process but still bring your personality • Want to be part of a team that values speed, integrity, and results Compensation & Perks: • Hourly pay (based on experience) + team bonus opportunity • Work from home with zero commute • Training provided — no self-storage experience required • Huge growth opportunity if you perform (we reward loyalty and results) Job Type: Part-time Pay: $12.00 - $15.00 per hour Expected hours: 15 – 25 per week Benefits: • On-the-job training • Work from home Work Location: Remote Apply tot his job