Job Description
Note: The job is a remote job and is open to candidates in USA. Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential spaces. They are seeking a Call Center Representative who will create positive customer experiences, engage with prospective clients, and set appointments for the sales team. Responsibilities • Responsible for engaging with prospective clients with the goal of setting appointments for the sales team • Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients • Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments • Follow the designated sales process for appointment setting including confirming full and accurate client information • Ensure all activity and information is accurately logged in CRM • Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts Skills • MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED • High School diploma or equivalent required • 1+ year of call center experience required • Must be able to work independently in a fast-paced environment • Excellent communication and phone skills • Be energetic and have a positive attitude • Must be task oriented and driven to meet and exceed goals • Candidates must be available to work during Eastern Standard Time hours • Weekend availability required • Prior experience in a multi-product sales environment preferred • Background in home improvement inside sales strongly desired • Experience with Lead Perfection CRM a plus Benefits • Top-of-the-industry compensation packages • High wages • Comprehensive benefits Company Overview • Bath & Cabinet Experts is a Midwest-based home improvement company specializing in fast, high-quality transformations of residential bathrooms and kitchens. It was founded in 2019, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 51-200 employees. Its website is Apply tot his job