Job Description
Note: The job is a remote job and is open to candidates in USA. Zurich North America is hiring a Claims Specialist I to join their Auto Claims Team. This role involves managing auto liability property damage claims and building strong partnerships with customers and brokers to ensure exceptional service delivery. Responsibilities • Interpret, investigate, and evaluate auto policies and coverage issues • Manage auto liability property damage and comparative negligence losses • Handle both comprehensive/collision and auto liability property damage claims • Take ownership of assigned claims from start to finish • Ensure claims are resolved efficiently and effectively • Build strong partnerships with customers and brokers Skills • Bachelor's Degree with 2 or more years of experience in the Claims or Insurance area OR • High School Diploma (or equivalent) with 4 or more years of experience in the Claims or Insurance area OR • Completion of the Zurich Claims Training Program and and 2 or more years of experience in the Claims or Insurance area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area • Must obtain and maintain required adjuster license(s) • Microsoft Office experience • Knowledge of insurance regulations, markets and products • Prior experience in auto claims handling, insurance claims, or a related customer service field. Understanding of auto insurance policies, coverage, and state regulations • 4+ years of experience handling auto property damage and comprehensive/collision claims • Strong understanding of insurance industry terminology • Proven analytical and organizational skills • Ability to multi-task and adapt in a fast-paced, changing environment • Excellent communication and interpersonal skills Benefits • Competitive pay • Comprehensive benefits • Short-term incentive bonus eligibility set at 10% Company Overview • Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns. It was founded in 1872, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is Apply tot his job