[Remote] Coach and Program Manager

Note: The job is a remote job and is open to candidates in USA. NeuroGym is the world’s leading mental fitness training company, empowering individuals to optimize their brain and achieve their full potential. They are seeking a Coach & Program Manager to enhance the member experience and manage program delivery within their Neuro-Fitness platform, focusing on community engagement and live events.

Responsibilities

• Own and elevate the day-to-day member experience and programs
• Manage the program curriculum, frameworks, and delivery
• Schedule and coordinate live events and content uploads within the Content Management System
• Oversee the member newsletter
• Lead live events and member trainings
• Engage with the community via the platform community, email, whatsapp, and in 1:1 scenarios

Skills

• Camera ready - positive attitude, engaging, and must exceed at speaking live, interacting with members in a 1:1 or one-to-many scenarios
• Excellent communication skills - must exceed at maintaining multiple channels of communication; email, whatsapp, in-app community, team slack, etc
• Tech savvy - Must be able to click through backend portals to set up events, troubleshoot with members, and interact with day-to-day company software for daily operations (i.e., Hubspot to load in emails for member newsletters)
• Excellent prioritization skills - able to take in a lot of information and requests and think, plan, and act accordingly alongside high level C-suite members of the team to make it happen
• Able to adapt, escalate, and make changes based on feedback from the community and awareness of community engagement
• Experience using AI for your role - able to speak on direct experiences where you utilize AI to support your day to day and long term activities
• 1-3 years experience in program management, community leadership, coaching, or learning environments
• Strong ability to translate ideas into structured programs and experiences
• Comfort being client-facing, on-camera, and leading conversations
• Experience working with or interest in AI tools and applied business use cases
• Exceptional communication skills that drive clarity and action
• High level of organization with the ability to manage multiple moving pieces

Benefits

• Health insurance
• PTO
• 401k (no match)

Company Overview

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