Job Description
🚀 Ready for a Mission That Matters? Hello, superstar! 🌟 Disabled Veteran Solutions (DVS) is looking for a 🌈 stellar Customer Advocate to join our Customer Service Division . At DVS, you're not just another cog in the machine 🛠️ - you're a vital part of a diverse and inclusive team 🤝 dedicated to making a difference 💪. 🎯 The Mission As a Customer Advocate , you'll be a healthcare hero 🦸 for 50 to 70 people every day. You'll navigate the world of primary care doctors 🩺 , medications 💊 , appointments 📅 , and benefits 💼 like a pro, armed with your knowledge 📚 and amazing social skills 🗣️. And the best part? You'll make a real impact on people's lives ❤️. 📋 The Details 🕘 Full-time position, Monday through Friday (because we all need a little weekend! 😌) ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST 🧠 5-week intensive orientation (don't worry, we've got your back every step of the way! 🧑🏫) 🛠️ Your Secret Weapons 👂 A great ear for listening and a knack for finding solutions 🤹♀️ Ability to juggle multiple tasks like a pro 💖 Passion for helping others and brightening their day 🎒 Your Arsenal 🎓 High school diploma (bonus points if you've got a degree! 🏅) 📑 At least 1 year of experience in insurance operations 💻 Tech-savvy and confident navigating our web-based systems 🧾 Detail-oriented with strong follow-through 🍒 The Cherry on Top 🏥 Experience in healthcare/insurance 🧠 Background in social work, behavioral health, or similar fields 🧩 A customer service ninja with amazing problem-solving skills 🌟 Why DVS? 💰 Competitive pay and amazing benefits 🇺🇸 Veteran-owned, nationally recognized company 📈 Real opportunities for growth and professional development What are you waiting for? If you're ready for a mission that matters... Let's do this! 💥 Start: TWO groups starting October 20th and November 3rd, 2025 Training: 8:00 a.m. - 4:30 p.m. (8 weeks) Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday All times are Eastern Standard A pre-employment drug screening and criminal background check are required prior to employment. Salary: $17.00 per hour