Job Description
Β Please Read All Of The Details Before Applying*
Make outbound calls/take inbound calls on behalf of organizations that are making a difference. Take the first step to start your new career with ConnectWave Solutions by applying today...
What we do:
Β Collaborate with prestigious organizations such as Intuit Turbotax, Louis Vuitton, Carnival Cruises, and more through our dynamic ConnectWave Teams.
Β Immerse yourself in a dynamic call center environment, handling both inbound and outbound interactions on subjects that make a difference.
Β Seize the opportunity to facilitate transactions and promote diverse products and services, playing a vital role in creating positive customer engagements.
We offer:
Β Full-Time hours that enable you to take time off for the things that are important to you. Part-time hours are also available too.
Β Virtual Certification Training
Β Rewards & Recognition Programs
Β Bi-Weekly Pay & Bonus potential with access to your pay at anytime!
Β No Medical or Health Benefits provided
Job Type: Full-time, Part-time, Temporary, Contract
Work Location: Remote
Salary: $12 - $17 an hour
Schedule:
Β Flexible Hours with a MINIMUM of working 15 hours per week.
Β Monday-Friday schedule to start. After your training period has concluded you can work on the weekends.
Supplemental pay types:
Β Bonus pay
Β Sign-On Bonus
Streamlined Application Process:
Β Upon successfully clearing pre screening questions, candidates gain immediate access to schedule an information session with us.
Β Fast-track your application journey by acing the pre screening stage and securing a group information session appointment.
Β Total onboarding process takes 2 - 3 weeks.
RequirementsRequirements:
Hardware/Software Requirements:
Β Windows PC/Laptop
Β Minimum 14Β monitor/screen
Β Max roundtrip: 120ms
Β Windows 10 or 11 ONLY with at least 8GB RAM (4GB Useable)
Β Intel or AMD Processor
Β Windows Defender antivirus and Firewall must be turned On
Β United States based High-Speed Internet OnlyΒ Cloud Based Internet are NOT Acceptable
Β Wired connection to router/modem is REQUIRED (wifi is not permitted)
Β 10+ Mbps download speed and 3+ Mbps upload speed are the minimum speeds accepted
Β Mobile Hotspots (T-Mobile, Verizon), Satellite, and VPNs are NOT permitted
Β ISP must be STABLE and located within the USA and its territories
Technology Requirements:
Β High Speed Internet. A wired connection to the router/modem is REQUIRED
Β Dual monitors recommended
Β USB Wired Headset (Wireless are NOT compatible)
Β External speakers or sound on your computer
Β External Wired Mouse
Β Webcam
Telephone Requirement:
Β Phone Verification Requirement: While the actual phone calls do not utilize your device, it is essential to have phone access for a "PIN call" to complete necessary verifications.
Β Mandatory Multi-Factor Authentication (MFA): Users outside our corporate network, including Microsoft Teams, are obligated to implement Multi-Factor Authentication (MFA), which involves phone verification.
Β Preferred Cell Phone: Although a cell phone is preferred, a landline number is also acceptable for fulfilling the verification and authentication requirements.
Other Requirements:
Β Age Requirement: Minimum age of 18 years old.
Β Skill Assessment: Successfully pass a skill assessment.
Β Commitment to Continuous Learning: Embrace a culture that values self-improvement and the pursuit of excellence.
Β Remote Workspace Requirements: Establish a home office or a dedicated quiet space conducive to work, ensuring a distraction-free environment.
Β Background Check Clearance: Successfully pass a background check; timely submission is crucial to prevent any disruptions during training.
Β Outstanding Communication Skills: Demonstrate exceptional conversational abilities while delivering customer-focused interactions, creating positive experiences for every individual you engage with.
Miscellaneous:
Β Visit ConnectWaveSolutions.com to buy equipment that is NEEDED
Β Requirements for our work at home program: (not provided)
Must NOT be a permanent resident of one of the following States: Pennsylvania, Washington, California, District of Columbia, Oregon, Colorado, Minnesota, Wisconsin, Illinois, New York, Vermont, Massachusetts, Connecticut, New Jersey, and Maryland.
Please note: This is a 1099 independent contractor position. Once you apply here, you will receive an email that has a link to schedule an information session with us.
Job Types: Contract, Temporary
Pay: $12.00 - $17.00 per hour
Expected hours: No less than 15 per week
Benefits:
Β Flexible schedule
Schedule:
Β 10 hour shift
Β 12 hour shift
Β 4 hour shift
Β 8 hour shift
Β Choose your own hours
Work Location: Remote
Apply Now