Job Description
Join arenaflex, a dynamic and innovative organization, as a
Remote Customer Service/Data Entry Representative. In this exciting role, you will provide administrative and staff support services for our claims coordination team, working remotely with the flexibility to manage your schedule and work environment. As a key member of our team, you will be responsible for data entry, customer service, and administrative tasks, all while contributing to the success of arenaflex. About arenaflex arenaflex is a leading organization in the industry, dedicated to providing exceptional services and support to our clients.
We are committed to fostering a culture of innovation, collaboration, and growth, where our employees can thrive and reach their full potential. With a strong focus on customer satisfaction, arenaflex is constantly seeking talented individuals who share our values and are passionate about delivering exceptional results. Job Summary As a
Remote Customer Service/Data Entry Representative, you will be responsible for providing administrative and staff support services for our claims coordination team.
This role requires strong communication and organizational skills, as well as the ability to work independently in a remote environment. You will be responsible for data entry, customer service, and administrative tasks, including: * Data entry of claims information into our claims management systems * Following up on missing information to process claims * Reviewing invoices to ensure accuracy * Compiling reports from systems with claims information Responsibilities * Provide administrative and staff support services for our claims coordination team * Data entry of claims information into our claims management systems * Follow up on missing information to process claims * Review invoices to ensure accuracy * Compile reports from systems with claims information * Respond to customer inquiries and resolve issues in a timely and professional manner * Maintain accurate and up-to-date records and files * Collaborate with team members to achieve shared goals and objectives Requirements * High school diploma or equivalent * 6 months to 1 year of work experience in a related field * Basic computer and typing skills * Strong attention to detail and organizational skills * Ability to work independently in a remote environment * Excellent communication and customer service skills * Ability to maintain confidentiality and handle sensitive information Preferred Qualifications * Experience with claims management systems and data entry software * Knowledge of insurance industry practices and regulations * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Experience with customer relationship management (CRM) software Benefits * Competitive salary and benefits package, including: + Medical, dental, and vision plans + Life and accident insurance + 401(K) plan with company match + Employee stock purchase plan + Educational expense reimbursement + Employee assistance program + Flexible work hours (availability varies by office and job function) + Training programs and professional development opportunities + Matching gift program Work Environment and Culture arenaflex is committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.
As a remote employee, you will have the flexibility to work from home and manage your schedule to meet the needs of our clients. We offer a range of benefits and perks to support your physical and mental health, including flexible work hours, employee assistance programs, and professional development opportunities. Eligibility Requirements To be eligible for this role, you must: * Be 18 years of age or older or demonstrate legal capacity to enter a contract * Be willing to submit to a background investigation * Have unrestricted work authorization to work in the United States * Be able to provide proof of work authorization If you are a motivated and detail-oriented individual with excellent communication and customer service skills, we encourage you to apply for this exciting opportunity.
Please and resume/CV online to be considered for this role. We look forward to hearing from you!