Job Description
Note: The job is a remote job and is open to candidates in USA. World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. They are seeking a curious, self-driven Digital Business Operations Analyst to support team operations by transforming data into actionable insights and collaborating with stakeholders to enhance decision-making processes. Responsibilities Gather, clean, and analyze business data from multiple internal systems and platforms to support operations and reporting needs Design and maintain dashboards and recurring reports using tools such as Power BI, Tableau, or Excel to give stakeholders a real-time view of key performance indicators Collaborate with cross-functional teams to understand reporting requirements and translate business questions into data-driven solutions Monitor data quality and flag anomalies or inconsistencies, escalating issues and recommending corrective actions Document reporting processes, data definitions, and methodology to support knowledge sharing and consistency Support ad hoc data analysis requests from operations leaders and present findings in a clear, non-technical format Participate in process improvement initiatives by identifying trends, inefficiencies, or opportunities revealed through data Navigate ambiguous requests, ask the right clarifying questions, and take initiative to find answers independently Stay current on tools and best practices — proactively seeking out new skills and approaches that can benefit the team Support daily business operations, including troubleshooting issues and ensuring smooth workflows Assist in the creation and coordination of training programs, workshops, and other learning initiatives aimed at improving employee skills and performance Assist in creating and communicating changes, initiatives, and updates to employees and other key stakeholders Maintain detailed documentation of processes, procedures, and project statuses Skills Bachelor's degree in Business Administration, Information Systems, Data Analytics, Math, or a related field — or equivalent hands-on experience 0-2 years of experience in a business operations, data analysis, or reporting role Proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and basic data modeling Exposure to data visualization tools such as Power BI or Tableau Strong attention to detail and a commitment to accuracy in data handling Ability to communicate data findings clearly to non-technical stakeholders A collaborative mindset and the ability to work across teams and business functions Genuine curiosity and a drive to continuously learn; self-directed with a proactive approach to problem-solving Demonstrated ability to navigate ambiguity and drive toward solutions with limited direction High adaptability and the ability to shift priorities quickly in a fast-moving environment Experience building and maintaining dashboards in a professional or academic setting Experience in financial pipeline tracking, forecasting and profit/loss statements Familiarity with AI-assisted productivity tools or Microsoft Power Automate for workflow automation Experience working in operations, supply chain, or technology services environments Exposure to project management methodologies or tools (e.g., Smartsheet, Asana, Jira) Benefits Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program Company Overview World Wide Technology provides technology and supply chain solutions for large public and private organizations. It was founded in 1990, and is headquartered in Maryland Heights, Missouri, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship World Wide Technology has a track record of offering H1B sponsorships, with 2 in 2026, 52 in 2025, 56 in 2024, 25 in 2023, 63 in 2022, 50 in 2021, 48 in 2020. Please note that this does not guarantee sponsorship for this specific role.