Job Description
Note: The job is a remote job and is open to candidates in USA. Pfizer is a global leader in the pharmaceutical industry, and they are seeking a Director of Global Country Operations Enablement. This role is responsible for directing a multi-disciplinary team to ensure efficient support for country operations in clinical trials, while also implementing strategic priorities and change management plans. Responsibilities β’ Responsible for developing and implementing project and change management plans in support of GCO strategic operations on a regional or global level, based on departmental development roadmap and goals β’ Leads or significantly contributes to cross-functional initiatives representing GCO to implement process optimization and digital solutions β’ Adopts Pfizer Ways of Working (PWOW) and becomes a PWOW SME on behalf of GCO β’ Leads a multi-regional matrix team to facilitate customisation of ICD templates for use at country or site level as needed β’ Collaborates and aligns with Business Process Owners (BPO) and US Central ICD Project Team leaders to set global operational priorities and to continuously maintain and improve process β’ Leads a multi-regional matrix team to operationalise and oversee a centralized activity team supporting maintenance and close out activities across the portfolio of studies β’ Supports regional oversight leaders with portfolio planning and alignment with therapeutic area and operational stakeholders β’ Collaborates with strategic operations to develop resourcing models and forecasts β’ Develops Key Performance Indicators (KPI) and Key Quality Indicators (KQI) metrics to facilitate oversight and report to the GCO Leadership Team, and other stakeholders Skills β’ Bachelor's degree with at least 8 years of experience in clinical development operations, or MBA/MS with at least 7 years' experience or PhD or JD with at least 5 years of experience β’ Is recognized as an expert within the organisation, both within and beyond own function and applies this to influence the strategic direction of a Global Business Unit/Global Operating Unit or Sub business Unit/Sub Operating Unit β’ Promotes innovation and takes appropriate risks to challenge the status quo β’ Leads unique and complex projects with influence across a Global Business Unit/Global Operating Unit or Sub business Unit/Sub Operating Unit β’ Identifies multiple solutions or innovative options in solving highly complex problems with direct impact on a Global Business Unit/Global Operating Unit or Sub business Unit/Sub Operating Unit β’ Exercises foresight and judgement in making complex decisions. Acts independently on self-initiated projects β’ Demonstrates advanced understanding of clinical trial regulation and compliance, including global application of GCP β’ Prior line and functional/matrix management experience, working cross-functionally with organizational leadership β’ Ability to assimilate high-level data and operational metrics and trends β’ Strategic thinking and targeted problem-solving skills β’ Maintains scientific/operational knowledge and expertise to possess credibility to discuss with higher level management and peers β’ Strong interpersonal skills β’ Establishes strong relationships with customers, strives to understand and meet customer requirements β’ Respectfully challenges practices, decisions or ideas to uphold integrity and ethical standards β’ Exhibits behaviours consistent with company values to colleagues at multiple locations with diverse cultures; motivates through example, commitment, loyalty and enthusiasm β’ Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization β’ Creativity and/or ability to put innovative approaches into practice in clinical development Benefits β’ 401(k) plan with Pfizer Matching Contributions β’ Additional Pfizer Retirement Savings Contribution β’ Paid vacation β’ Holiday and personal days β’ Paid caregiver/parental and medical leave β’ Health benefits to include medical, prescription drug, dental and vision coverage Company Overview β’ Pfizer is a biopharmaceutical company that discovers, develops, and delivers medicines and vaccines. It was founded in 1849, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is Apply tot his job