Job Description
Remote Dispatcher – Leadership Role
Part-Time | 33–38 Hours Per Week | Rotating Schedule
- Important: This is a fast-paced position.
- Must handle multiple calls and tasks at once
- Must stay organized under pressure
- Must communicate clearly with drivers and facilities
- Must solve problems quickly without constant supervision
- Reliability and responsiveness are critical
After applying, you will receive a message with a few questions. Only candidates who respond will be considered.
Make a Difference Every Day
Rapid Wheelchair & Stretcher Transport provides compassionate and reliable non-emergency medical transportation to seniors and individuals with mobility challenges. Our team ensures patients arrive safely and on time for medical appointments, dialysis treatments, and essential outings.
We are seeking a dependable, experienced Remote Dispatcher to oversee daily operations and support our drivers. This is a leadership-level dispatcher role. On your scheduled days, you will be the primary point of coordination and decision-making.
Schedule Structure – Please Read Carefully
This position follows a rotating two-week schedule shared between two dispatchers.
Schedule (2-Week Rotation)
Week 1 (38 hours):
Monday 8 AM – 7 PM
Tuesday 8 AM – 7 PM
Saturday 9 AM – 6 PM
Sunday 11 AM – 6 PM
Week 2 (33 hours):
Wednesday 8 AM – 7 PM
Thursday 8 AM – 7 PM
Friday 8 AM – 7 PM
Schedule rotates every 2 weeks.
- Important:
- Weekend coverage is shared and rotates every other week between two dispatchers.
- You will work every other weekend.
- You will have every other weekend completely off.
- Average weekly hours are approximately 35–36 hours.
- This is a consistent part-time position with a predictable rotation.
- What You’ll Do
- Oversee daily dispatch operations
- Assign and coordinate patient trips
- Support and guide drivers
- Monitor schedules and GPS tracking
- Adjust routes and schedules in real time
- Communicate professionally with facilities and families
- Maintain accurate trip documentation
- What We’re Looking For
- Previous dispatch or operations experience
- Leadership mindset and accountability
- Strong problem-solving skills
- Clear and professional communication
- Comfortable using dispatch software and technology
- Ability to work independently and take ownership
Experience in non-emergency medical transportation is a plus, but not required.
- Why Join Us
- Fully remote position
- Leadership responsibility
- Predictable rotating schedule
- Every other weekend completely off
- Competitive hourly pay
- Opportunity to grow with a stable and expanding company
- Meaningful work serving seniors and individuals with mobility challenges
- Paid weekly
How to Apply
Please send your resume and a brief note explaining why you would be a strong fit for this leadership dispatcher role.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 33 – 38 per week
- Benefits:
- Flexible schedule
- Referral program
Work Location: Remote
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