Job Description
Note: The job is a remote job and is open to candidates in USA. T-Mobile is redefining connected living by expanding its fiber footprint, and they are seeking Broadband Specialists to drive customer acquisition through door-to-door sales. The role focuses on creating exceptional customer experiences and meeting sales goals while collaborating with sales leadership and partners.
Responsibilities
- Drive customer acquisition through door‑to‑door conversations and community outreach—bringing our groundbreaking broadband offers right to a customer's doorstep
- Create standout experiences by sharing service benefits, answering questions, and delivering post‑sale follow‑up that creates customers for life!
- Team up to win by collaborating with sales leadership and cross‑functional partners, while supporting additional duties and special projects
Skills
- High School Diploma/GED (Required)
- Consistent track record of hitting sales targets in retail or direct sales, with expertise in simplifying complex product offerings
- Sales & Negotiation Excellence — Known to work in direct‑to‑consumer sales, especially door‑to‑door, with strong negotiation skills to confidently secure agreements and consistently meet or exceed sales targets
- Communication & Customer Engagement — Exceptional verbal and written communication abilities, paired with the skill to connect with customers, address inquiries, deliver effective product presentations, and guide them smoothly into T-Mobile services
- Problem Solving & Adaptability — Strong ability to identify and resolve issues during the sales process while adapting sales approaches to diverse customer needs and shifting market conditions
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
Company Overview
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