[Remote] Fraud, Risk, & Payments Analyst

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. High 5 Games is dedicated to ensuring secure payment transactions for their clients. The Fraud, Risk, & Payments Analyst will play a crucial role in identifying, preventing, and mitigating fraudulent activities while overseeing the Fraud, Risk, and Payment team and collaborating with internal stakeholders to implement effective fraud prevention strategies.

Coordinate shift priorities and task allocation to manage queues and SLAs effectively
Manage escalations from the team and provide proactive feedback and guidance for effective and timely resolution
Escalates analyzed cases and makes recommendations to senior management for review/approval
Analyze payment data and transaction patterns to identify potentially fraudulent activities
Monitor payment transactions in real-time to detect and investigate suspicious transactions
Stay up-to-date with industry trends and emerging fraud risks to proactively adapt and improve fraud prevention strategies
Conduct thorough investigations of suspected fraudulent activities, including gathering evidence, analyzing trends, and presenting findings
Review and assess the effectiveness of existing fraud prevention measures, recommending and implementing improvements as needed
Prepare and present reports on fraud trends, mitigation efforts, and success metrics to management
Work closely with payment processors and financial institutions to enhance payment security and reduce risk
Assist in the development and implementation of fraud prevention training programs for employees
Additional tasks and special projects may be assigned at manager’s discretion

Proficiency in data analysis tools, such as Excel, SQL, and data visualization software
Strong understanding of payment processing systems, transaction lifecycles, and relevant regulations
Excellent analytical skills with the ability to identify patterns and anomalies within large datasets
Detail-oriented and proactive approach to problem-solving
Effective communication skills for collaborating with diverse teams and presenting findings to non-technical stakeholders
Ability to work independently and adapt to a fast-paced, dynamic environment
Knowledge of industry-standard fraud prevention tools and techniques
Strong critical thinking and decision making
Minimum of 2 years' experience in fraud prevention, risk analysis, or payments security
Knowledge of chargeback prevention scope will be an advantage
Chargeback experience is highly preferred
Experience in gaming/casino or similar industry strongly preferred
Bachelor's degree in Finance or Business is preferred

High 5 Games is laser-focused on making an impression through innovative casino content for the land-based, mobile, online, and social markets. It was founded in 1995, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is http://www.high5games.com/.

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