Remote Front Desk & Scheduling Coordinator (Live Call Answering)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Front Desk Virtual Assistant – Home Service Company (Live Call Answering)

Growing Colorado home service company (gutters & electrical) seeking a professional virtual assistant to manage live inbound calls, scheduling, and lead tracking.

This role is critical. You will be the first voice customers hear.

Hours:

Monday–Friday

7:00 AM – 4:30 PM Mountain Time

(Part-time to start, 15–25 hours/week depending on call volume)

Responsibilities:

  • Answer live inbound calls through business phone app
  • Schedule estimates directly into Google Calendar
  • Enter all leads into FieldPulse CRM
  • Update company Google Sheet pipeline
  • Send appointment confirmations
  • Send follow-up texts for unsold estimates
  • Provide daily task summary at end of shift

Requirements:

  • Clear, neutral English
  • Professional and calm phone demeanor
  • Reliable high-speed internet
  • Quiet workspace
  • Organized and detail-oriented
  • Comfortable using CRM and Google Sheets
  • Must be available during Mountain Time hours

To Apply, Please Answer:

1- Record a short voice introduction as if answering:

“MasterFlow Gutters & Electrical, how can I help you?”

2- Describe how you track and report your completed work.

3- Confirm your availability in Mountain Time.

Pay:

$8–$12/hour depending on experience

Trial period to start

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