Job Description
Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing borrowing costs for Americans. The HR Operations Onboarding Specialist will coordinate onboarding activities, manage data workflows, and ensure compliance with background and I-9 requirements to provide a seamless experience for new hires. Responsibilities Coordinate onboarding activities Manage data workflows across internal People, Recruitment, and IT systems Ensure compliance with background and I-9 requirements Serve as a go-to partner for internal teams and new hires Drive a seamless and delightful day 1 experience for new employees Review background checks Process new hire transactions in Workday Coordinate laptop shipments Address confirmations without missing a beat Field onboarding questions from candidates, managers, and recruiters Monitor data across multiple systems (HRIS, ATS, IT, headcount management) and catch inconsistencies and unblock bottlenecks Skills 1-3 years of HR experience, preferably in an HR operations, onboarding, or related role Proven ability to handle sensitive and confidential information Exceptional written and verbal communication skills, with the ability to tailor messaging to audiences at all levels of the organization Self starter who can manage and prioritize multiple tasks in a fast-paced, collaborative environment A responsive, customer-service posture with excellent organization skills The ideal candidate will pay strong attention to detail as a habit and they will hold the quality of their work as paramount in all that they do Experience using Workday and applicant tracking systems (e.g., Greenhouse) Working knowledge of I-9 and background check processes and tools (e.g. Equifax, Checkr) Experience in the tech industry Benefits Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose Health Savings Account contributions from Upstart for eligible plans Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage Paid time off, sick and safe time, and company holidays Paid family and parental leave to support caregiving and major life moments Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving Employee Assistance Program (EAP) offering mental health support and life-centered resources Financial wellness resources, including access to financial planning tools and a financial concierge service Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!) Company Overview Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is