[Remote] Jr. Operations Analyst

🌍 Remote, USA 🎯 Full-time πŸ• Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Cardinal Education is a dynamic and collaborative educational consulting firm dedicated to providing students and families with superior academic support and admissions expertise. They are seeking a highly organized, responsible, and detail-oriented Jr. Operations Analyst to support their clients during the college admissions process. The role involves administrative support, collaboration with team members, and process improvement to ensure smooth operations.


Responsibilities

  • Provide administrative support that keeps internal meetings, action items, and key deliverables running on schedule
  • Maintain accurate data on all records, trackers, and documentation in Google Workspace, Monday.com, and other project management tools
  • Coordinate and monitor internal check-ins and key project milestones to ensure clear ownership, defined timelines, and consistent follow-through
  • Prepare, organize, and update relevant files, templates, and documents for the team’s reference and daily use
  • Monitor the progress of action items, tasks, deadlines, and general deliverables through project management tools
  • Send targeted reminders and follow-ups, flagging delays or bottlenecks to the appropriate team members
  • Uphold clear internal turnaround times for action items and deliverables across the division to ensure consistent execution
  • Ensure clear and consistent communication between members of the College Division and, when appropriate, other divisions of the company
  • Support management and leadership with ad hoc administrative tasks that align the team around shared priorities and timelines
  • Document and relay important updates and decisions in a clear, professional manner to relevant team members
  • Uphold established processes and standards meticulously while also identifying areas to improve and innovating solutions
  • Maintain internal databases, templates, and operational documentation to ensure consistency and ease of use
  • Execute with data entry, basic data presentation, and report preparation to support

Skills

  • Bachelor's degree from any Top University in the Philippines
  • Exceptional English verbal and written communication skills with a strong command of grammar and lexicon
  • Ability to manage and monitor deadlines in a fast-paced, detail-oriented environment
  • High level of flexibility and professionalism when coordinating with team members
  • Strong critical thinking, analytical, and decision-making abilities, with a proactive approach to identifying challenges and developing solutions
  • Strong time management and organizational skills with the ability to manage multiple demands, prioritize tasks effectively, and meet tight deadlines without compromising quality
  • Demonstrated expertise in utilizing productivity software, including Google Docs, Google Sheets, and other collaborative platforms
  • Proficient in navigating web-based business tools such as Gmail, Slack, Monday.com, and similar communication or project management systems to facilitate efficient workflow and information sharing
  • Experience in working successfully within multidisciplinary teams, leveraging the diverse skills, abilities, and knowledge of colleagues to achieve shared objectives
  • Demonstrated ability to foster a collaborative and inclusive team environment, contributing to group problem-solving and project execution
  • Degree in Education, Psychology, Creative Writing, or other related fields is preferred but not required
  • Prior experience in administrative or executive assistant roles is highly preferred but not required
  • Proficiency in Google Workspace, Slack, Zoom, and Monday.com is highly preferred but not required
  • Experience in education consulting or college admissions is preferred but not required
  • Experience working PST hours is preferred but not required

Benefits

  • Bi-weekly payouts
  • Probationary period to acclimate to the night shift and the industry
  • Extensive training in a niche industry
  • Opportunities for career growth and salary increase after performance reviews
  • Opportunities to work on projects with other divisions when looking to expand skillset
  • High-performing employees are considered for company retreats

Company Overview

  • Our philosophy emphasizes helping kids thrive in and out of the classroom. It was founded in 2004, and is headquartered in Burlingame, CA, US, with a workforce of 11-50 employees. Its website is http://CardinalEducation.com.

  • Company H1B Sponsorship

  • Cardinal Education has a track record of offering H1B sponsorships, with 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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