Job Description
Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization known for its inclusive culture and commitment to employee growth. They are seeking a remote Licensed Property & Casualty Insurance Sales Agent who will engage with customers through calls and online channels, providing exceptional service and support while selling insurance products. Responsibilities Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication Resolve questions and service issues that require a valid insurance license with professionalism and accuracy Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction Educate customers on policy options and documentation, clearly explaining the required steps or updates Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation Document interactions thoroughly to ensure accuracy, consistency, and continuity of service Work from a quiet, distraction-free home environment, maintaining professionalism in all communications Deliver expert customer experiences…with a smile Skills Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments 1+ years of sales experience (inbound/outbound sales, upselling, cross‑selling, retail or consultative selling) Active resident license to sell Property & Casualty (P&C) insurance Proven ability to work in a fast‑paced, high‑energy environment Proven sales skills with the ability to influence customers and close the sale Demonstrated success meeting or exceeding sales targets Verifiable high school diploma or GED Strong computer navigation skills and solid PC knowledge Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions High‑speed internet Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined) No wireless, hotspots, or satellite connections A smartphone for authentication and communication Must reside in the United States or have a valid U.S. residential address Benefits Medical, dental, and vision insurance Comprehensive employee assistance program (EAP) 401(k) retirement plan Paid time off and holidays Paid training days Paid training (Classroom: 4 Weeks and Transition: 3 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more A range of other perks and benefits Company Overview Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is