[Remote] Moderator (Night Shift)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Slickdeals is transforming into the go-to daily shopping destination, and they are seeking a Moderator to ensure content on the site abides by governing rules and guidelines. The role involves responding to community reports, monitoring for violations, and communicating with other teams to address issues.

Responsibilities

Directly act upon and respond to reports from members of the community regarding potential violations of policies, rules, and guidelines governing the site and/or specific forums
Proactively monitor for violations of policies, rules, and guidelines governing the site and/or specific forums
Thoroughly document infractions made by users or merchants
Issue formal notifications, warnings, or bans to users of the site due to discovered infractions
Respond to protests of notifications, warnings, or bans issued to members of the community
Identify patterns associated with spamming and shilling
Arbitrate disputes between members of the community
Communicate with other teams any issues identified for which those teams are responsible
Maintain knowledge of current rules, policies, and guidelines
Assist with requests for account closures
Serve as an ambassador of the site and its community

Skills

Possess exceptional interpersonal skills
Has strong communication skills
Has considerable experience with arbitrating disagreements
Has a 'thick skin'
Is adept at authoring detailed documentation
High school diploma or equivalent
Bachelor's degree or greater
Proficiency with Google Docs and Sheets
Knowledge of internet based terms and technologies such as IP, VPN, etc
Thorough understanding of the Slickdeals community and its culture
Experience with moderating forum-based communities

Benefits

Competitive base salary and annual bonus
Competitive paid time off in addition to holiday time off
A variety of healthcare insurance plans to give you the best care for your needs
401K matching above the industry standard
Professional Development Reimbursement Program

Company Overview

Slickdeals is a user-driven deal-sharing site enabling consumers to collaborate and share information that facilitate shopping decisions. It was founded in 1999, and is headquartered in Las Vegas, Nevada, USA, with a workforce of 51-200 employees. Its website is https://slickdeals.net/.

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