Job Description
In the city that never sleeps, our team is dedicated to providing 24/7 IT support to our clients. We're seeking a highly skilled and self-motivated Remote Night Shift IT Support Analyst to join our team, ensuring seamless support to our client base during nighttime hours.
Job Overview:
We offer a competitive salary range of $60,000 - $70,000 per year, based on experience, along with an attractive benefits package that includes:
- 3 weeks of paid vacation
- 5 flex days
- Health allowance
This is a fully remote, full-time position, working Monday through Friday from 11:00 PM to 7:00 AM PST. If you're a tech-savvy individual with a passion for IT support, a reliable home office setup, and the ability to work independently, we encourage you to apply.
Key Responsibilities:
- Monitor and respond to incoming tickets via our ticketing platform
- Perform scheduled maintenance, patching, and software updates
- Provide remote support for Microsoft 365, Azure, and Windows Server environments
- Run nightly checks on system health, backups, and cybersecurity tools
- Escalate critical issues when needed and document activities for the day team to follow up
Ideal Candidate:
We're looking for an experienced IT professional with a strong background in:
- Microsoft 365 (Exchange, SharePoint, Teams, OneDrive)
- Azure (Intune, Entra ID, user and device management)
- Windows Server (Active Directory, GPOs, backups)
- Hardware/Software Troubleshooting
- Endpoint security tools and system monitoring
Additional Skills (Optional):
- Certifications: MS-100, AZ-104, Security+, Network+, etc.
- Experience with virtualization (VMware, Hyper-V)
- AI Experience: Copilot, ChatGPT, Gemini, etc.
Requirements:
- Must be a U.S. citizen or permanent resident
- Fluent in reading and writing English
- Reliable and fast home internet
- A professional and quiet dedicated workspace
- Comfortable being awake and working during the night shift
- Must be based in Nevada
- No Criminal Record and Bondable
- Must complete a background check prior to hire
Why Join Our Team:
At Netsmart, we combine hands-on IT expertise with a forward-thinking mindset, helping businesses adopt scalable, secure, and intelligent technology solutions. As a Remote Night Shift IT Support Analyst, you'll play a critical role in ensuring the continuation of our professional support and maintenance on a 24/7 basis.
How to Apply:
If you're looking for a stable, high-impact night shift role with a professional IT Services Company, don't delay and apply today!
Apply Now
Apply Now