Job Description
Note: The job is a remote job and is open to candidates in USA. Outsourcey is a digital marketing agency focused on revolutionizing global talent expansion. They are seeking a Paid Media Support Manager to lead and manage their Philippines-based Paid Media Coordinators, ensuring high-quality execution and workflow efficiency.
- Responsibilities
- Lead and manage Digible’s Philippines-based Paid Media Coordinators
- Ensure high-quality execution, workflow efficiency, and adherence to systems and standards
- Partner with the Director of Support and Director of Business Operations to drive process adoption, tooling alignment, and team development
- Support Level 2 and Level 3 Paid Media teams by enabling scalable, efficient execution (no direct ownership of strategy)
- Directly manage, coach, and develop Paid Media Coordinators
- Conduct regular one-on-ones, performance reviews, and development planning
- Oversee onboarding and ramp-up of new team members
- Hold team members accountable while fostering a positive, engaged culture
- Serve as first escalation point for execution questions and blockers
- Oversee daily execution work including:
- Campaign builds and updates, QA checks, Tracking and tagging implementation, Geofencing setup, Bulk account changes, and Creative and concession updates
- Maintain strict quality, accuracy, and on-time delivery standards
- Monitor execution trends, error rates, and rework
- Proactively resolve recurring issues through process improvements and training
- Act as operational liaison between DPH Support, Agency Managers, Department Heads, and Business Operations
- Translate leadership priorities into clear execution plans
- Provide visibility into workflow status, risks, capacity, and team health
- Ensure strong communication and alignment across time zones
- Skills
- Five plus years of experience in digital marketing including paid and organic media
- Comfort giving clear feedback and holding team members accountable
- Strong understanding of paid media platforms including Google Ads, Meta Ads, Google Tag Manager, and Google Analytics
- High attention to detail with a strong appreciation for quality assurance and process adherence
- Excellent communication skills with the ability to collaborate across time zones
- Prior experience leading or mentoring execution-focused teams with people management is strongly preferred
- Agency experience is strongly preferred
- Multifamily experience is a plus
- Benefits
- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO.
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
- Career growth and development opportunities.
- Company Overview
- Get ‘ready to start’, super-quality talent in 2 weeks It was founded in 2024, and is headquartered in , with a workforce of 201-500 employees. Its website is https://outsourcey.com/.
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