Job Description
Note: The job is a remote job and is open to candidates in USA. Notion is a company that pairs customers with vetted experts for practical 1:1 sessions. The role supports the day-to-day operations of the Setup Sessions program, focusing on maintaining core systems, streamlining workflows, and improving operational efficiency using AI.
Responsibilities
- Own day-to-day maintenance of the core program ops system and its repeatable workflows
- Provide screening and onboarding admin support (tracking, coordination, system setup steps)
- Provide payouts administration support (running checks, preparing inputs, flagging exceptions)
- Support limited expert-facing comms when needed (using templates, clear boundaries, and escalation paths)
- Maintain and improve the key program ops admin databases (e.g., onboarding, registry, portals, call capture, client feedback, payouts)
- Tune processes and system standards to ensure naming, labeling, and data quality are accurate and consistent
- Identify process drift and implement updates so the system evolves cleanly with the program
- Reduce manual work by building, testing, and iterating on AI-assisted workflows
- Use Notion AI and agents to automate or semi-automate repeatable tasks (triage, labeling, quality checks, summaries, and routine updates)
- Document automations and operating procedures so they are maintainable and transferable
Skills
- Extremely detail-oriented. Comfortable with 'systems hygiene' work (naming, labels, consistency, and accuracy)
- Strong Notion proficiency, especially databases, relations, linked views, templates, and permissions hygiene
- Demonstrated ability to improve and streamline operational systems, not just execute them
- Familiarity with AI-assisted operations, including Notion AI and agents
- Familiarity with MCP or similar patterns for connecting tools to workflows
- Calm, low-drama communicator who can work asynchronously and proactively surface issues
- Availability that overlaps with PSTβEST working hours
Benefits
- Highly competitive cash compensation
- Equity
- Benefits
Company Overview
Company H1B Sponsorship
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