[Remote] Payroll and Benefits Specialist

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Velir is an established mid-sized agency focused on supporting their people through accurate payroll and benefits management. As a Payroll & Benefits Specialist, you will manage US payroll, coordinate with international partners, and oversee benefits administration while ensuring compliance and process improvement.

Run end-to-end US payroll in Rippling with accuracy and consistency
Audit changes carefully — new hires, comp updates, bonuses, terminations
Coordinate payroll submissions and approvals with UK and Canada EOR partners
Oversee global contractor payments and documentation
Maintain multi-state compliance and partner with Finance on reconciliations
Manage year-end processes (W-2s, 1099s, EOR coordination)
Serve as the trusted, calm point of contact for payroll questions and issue resolution
Own eligibility, enrollments, and life event changes in Rippling
Administer medical, dental, vision, life, disability, and voluntary programs
Lead Open Enrollment execution end-to-end
Partner closely with brokers and carriers on reconciliations, renewals, and issue resolution
Translate complex benefits information into practical, clear guidance for employees when they are hired and on-going
Support FMLA, state leaves, disability, and other leave programs
Ensure coordination between leave tracking, payroll adjustments, and benefits continuation
Respond to employee questions with professionalism, empathy, and strong follow-through
Troubleshoot issues across payroll systems, carriers, and vendors — owning resolution from start to finish
Maintain organized, audit-ready documentation
Identify inefficiencies and strengthen payroll and benefits workflows
Improve controls, reporting, and documentation
Help fine-tune our recently implemented HRIS (Rippling) — improving configuration, data integrity, and usability
Proactively suggest smarter ways to operate as we scale domestically and internationally

3–5 years of payroll, benefits, or People Operations experience in a small organization
Strong exposure to multi-state US payroll
Comfortable interfacing directly with employees and external vendors/brokers
Highly detail-oriented — you catch what others miss
A self-starter who figures things out without waiting for instructions or answers…you enjoy the search for answers
Confident and composed when problem-solving with employees
Bold enough to identify improvements — disciplined enough to execute them well
Experience with Rippling is a plus
EOR experience a plus
Experience participating in or refining an HRIS implementation strongly preferred

Velir is a full-service Digital Agency that designs and develops enterprise web solutions for experience-driven websites. It was founded in 2000, and is headquartered in Somerville, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.velir.com/.

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