Job Description
Note: The job is a remote job and is open to candidates in USA. Ensign Services, Inc. is a subsidiary of The Ensign Group, Inc. seeking a Payroll Resource to support their payroll service center. The role involves providing guidance and effective communication to field operations and overseeing payroll functions for affiliated companies across various states.
Responsibilities
- Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives
- Oversee/Support payroll functions for a portfolio of assigned affiliated companies. Companies may encompass multiple states in a variety of skilled nursing and assisted living markets
- Develop relationships and foster ongoing partnerships with key stakeholders across operations field leadership, HR, Benefits, Payroll, IT/Systems within portfolio of assigned companies
- Provide professional customer service and timely ongoing communications with operations staff in support of all payroll policies and procedures
- Coordinates related HR and Benefits customer service with respective service center teams
- Assists, researches and provides guidance with field Payroll Representatives for customer service questions/issues regarding timecards, payroll statements, tax elections, payment elections and annual tax documents
- Coordinates/gathers operational field driven requirements for shift differentials and incentive pay programs
- Partners with Payroll Manager, Payroll Team Lead and IT/Systems to implement requested changes
- Assists and provides guidance on standard and adhoc payroll reporting to field operations staff
- Administers, collects and records pay-period control document sign-offs for all assigned affiliated companies
- Researches, coordinates and resolves routine pay-period banking exceptions for checks and ACH errors and reissues
- Consults with the garnishment/withholding order team to process periodic adjustments when directed
- Performs pay-period audits, controls and reconciliations for assigned affiliated companies
- Resolves any issues, errors, exceptions on a timely basis
- Ensures periodic checklists, tasks, audits and controls are completed timely and accurately for all assigned affiliated companies to support centralized payroll close and settlement
- Assist/Coordinates training of new and/or backup field HR Payroll Representatives
- Works closely with the service center training resource to identify/schedule training needs and follow ups
- Processes/Coordinates OnDemand Offcyle Check Requests (Mis-Pay, Retro, Adjustments, Bonuses, Incentives and Misc items) for assigned affiliated companies
- Processes/Coordinates OnDemand Offcyle Check Requests for Terminations for assigned affiliated companies
- Ensures compliance with company policy and procedures, federal, state and local regulations
- Processes/Coordinates and Oversees requested Payroll Input adjustments for assigned affiliated companies
- Ensures compliance with company policy and procedures, federal, state and local regulations
- Processes/Coordinates and Oversees requested timecard adjustments for assigned affiliated companies
- Ensures compliance with company policy and procedures, federal, state and local regulations
- Processes/Coordinates and Oversees requested time off adjustments for assigned affiliated companies
- Ensures compliance with company policy and procedures, federal, state and local regulations
- Maintain confidentiality of all payroll information
- Special Projects As Assigned
Skills
- Associates degree or higher preferred
- Must have as a minimum of 1+ years' experience in supporting payroll and/or payroll processing
- Level I – 1 to 2 years payroll experience
- Level II – 3 to 7 years payroll experience
- Level III – 7+ years payroll experience
- Must be able to manage multiple priorities and effectively multi-task on a daily basis
- Must be able to work in a payroll environment with constant timelines and deadlines
- Proficient with MS Word and MS Excel
- Must possess the ability to examine and verify payroll documents and reports
- Must be able to prepare payroll reports and other records in a systematic, neat, and legible manner
- Workday Payroll and Time Tracking experience is highly preferred
- Previous customer service experience for a large employer is a plus
Benefits
- Medical/dental/vision coverage
- Company-provided life insurance
- 401(k) with company match
- Sick/vacation plans
Company Overview
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