Job Description
Note: The job is a remote job and is open to candidates in USA. Garner Health is a rapidly growing healthcare technology company focused on transforming the healthcare economy. The People Operations Associate will manage day-to-day operations, including onboarding and offboarding processes, while ensuring a seamless employee experience and maintaining accurate people data.
Responsibilities
- Own the front lines of the employee experience – manage the People Ops inbox and our upcoming ticketing system, serving as the trusted, go-to resource for fast and accurate resolutions across payroll, systems benefits, policies, and compliance
- Execute a seamless onboarding and offboarding experience – manage end-to-end operational workflows for new hires (20+ per month) and departing employees, ensuring a best-in-class experience using streamlined, tech-enabled workflows
- Champion data hygiene and knowledge management rigor – maintain pristine employee data and documentation in Rippling, Confluence, and other systems in accordance with robust internal standards
- Drive continuous process improvement – proactively identify workflow gaps and contribute ideas to help the team execute faster and more effectively
Skills
- 1-2 years of experience in a People Operations role at a fast-paced tech company
- A high ownership mentality — you take pride in being a steward of our processes, ensuring every task is completed with rigor and in full alignment with standards
- Uncompromising integrity and discretion — you understand the weight of handling highly sensitive personnel information and maintain strict confidentiality and professionalism at all times
- An empathetic, customer-support mindset — you thrive on helping others and are deeply invested in making employees feel supported, maintaining composure and empathy even in challenging circumstances
- A tech-forward, efficiency-obsessed mindset — you have an intuition for cutting-edge technology and are constantly seeking ways to use modern toolsets to automate repetitive tasks and boost your output
- Analytical and problem-solving skills — you recognize problems, think through potential causes, and evaluate information before jumping to conclusions
- Unwavering reliability and attention to detail — you consistently deliver quality, error-free work on time, and escalate clearly when deliverables are at risk
- A growth mindset — you are eager to accelerate your career at a fast pace, implement feedback well and quickly, and are willing to put in the time and effort to master the fundamentals of scaling People Ops
Benefits
- Flexible PTO
- Medical/Dental/Vision plan options
- 401(k) with company match
- Flexible Spending Accounts
- Teladoc Health
Company Overview
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