Job Description
Note: The job is a remote job and is open to candidates in USA. Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. The Principal Engineering Manager, Core Platform & AI Systems will lead a critical engineering group responsible for building and scaling the foundational systems that power Highspot's SaaS platform, ensuring operational excellence and driving the company's long-term technology vision.
- Responsibilities
- Lead and grow the Core Platform & AI Systems team
- Drive the technical roadmap for the platform, ensuring scalability, performance, availability, and cost-efficiency
- Partner closely with product engineering teams to deliver platform capabilities that unlock business features while simplifying the developer experience
- Collaborate with Data Science, ML, and AI teams to provide robust ML Ops and AI infrastructure that enables rapid experimentation and production-grade AI deployments
- Own platform-wide reliability and operational health, continuously investing in observability, incident management, and system resilience
- Contribute to architectural decisions that shape the long-term direction of Highspot’s SaaS platform
- Attract, retain, and develop top engineering talent, building a high-performing and inclusive team culture
- Communicate effectively with senior leadership, providing visibility into roadmap progress, technical trade-offs, and organizational needs
- Skills
- 10+ years of software engineering experience with 4+ years in engineering leadership roles
- Experience managing senior/principal engineers, ideally across multiple functional areas
- Strong technical background in cloud-native distributed systems, platform engineering, or AI/ML infrastructure
- Proven track record of scaling SaaS platforms and leading teams responsible for mission-critical backend systems
- Experience working closely with cross-functional teams such as Product, Infrastructure, AI/ML, and Security
- Deep understanding of reliability, operational excellence, and cost optimization in cloud environments (AWS, Azure, GCP)
- Excellent communication, collaboration, and executive stakeholder management skills
- Passion for developing people and building strong, healthy engineering teams
- Experience with modern ML Ops platforms and serving frameworks
- Experience in developer platforms or internal tooling teams
- Experience in high-scale SaaS environments with large enterprise customer bases
- Benefits
- Comprehensive medical, dental, vision, disability, and life benefits
- Health Savings Account (HSA) with employer contribution
- 401(k) Matching with immediate vesting on employer match
- Flexible PTO
- 8 paid holidays and 5 paid days for Annual Holiday Week
- Quarterly Recharge Fridays (paid days off for mental health recharge)
- 18 weeks paid parental leave
- Access to Coaches and Therapists through Modern Health
- 2 volunteer days per year
- Commuting benefits
- Company Overview
- Highspot is a sales enablement platform that helps companies worldwide improve the performance of their sales teams. It was founded in 2012, and is headquartered in Seattle, Washington, USA, with a workforce of 501-1000 employees. Its website is https://www.highspot.com.
- Company H1B Sponsorship
- Highspot has a track record of offering H1B sponsorships, with 29 in 2025, 14 in 2024, 11 in 2023, 37 in 2022, 15 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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