[Remote] Principal Portfolio Manager | Distribution

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. Epicor is a company focused on creating a world of better business through data, AI, and cognitive ERP. As a Principal Portfolio Manager, you will oversee ERP implementation projects, ensuring client satisfaction and leading project teams to achieve strategic outcomes.

Act as the primary liaison for Professional Services, conducting regular meetings to maintain client relationships and scope service offerings
Lead successful ERP implementation projects as the primary sponsor, collaborating across Epicor teams and functions to ensure positive outcomes
Support Project Managers in strategic planning, risk mitigation, and best practices to deliver projects on time and within budget
Participate in and lead Project Kickoff, Planning, Milestone, and Steering Team meetings both remotely and on-site
Address escalated client concerns from inception to resolution, ensuring high levels of client satisfaction
Compile and review project health metrics, overseeing strategic decisions related to project margin and resource allocation
Assist Sales with client references, pre-sales presentations, and service planning while identifying and managing project risks

8+ years of extensive enterprise-level project management experience with demonstrated success and knowledge, including 3+ years of Distribution industry experience
Bachelor's degree or equivalent experience
Experience in ERP software implementation required
Willingness to travel up to 50% and occasionally work at client sites
PPM Certification
Strong organizational, project sponsorship, and time management skills with a customer-centric, results-oriented approach
Excellent communication, interpersonal, and presentation skills with the ability to manage expectations and build relationships with senior stakeholders
Analytical skills to diagnose customer problems and recommend improvements, with effective collaboration across teams

Comprehensive health and wellness benefits designed to support your overall well-being.
Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Comprehensive support for international relocations and permanent residency processes.

We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. It was founded in 1972, and is headquartered in Austin, TX, US, with a workforce of 1001-5000 employees. Its website is https://www.epicor.com.

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