Job Description
Note: The job is a remote job and is open to candidates in USA. ModSquad is a company that has been reinventing the Customer Experience Services industry since 2007. They are seeking a skilled Content Moderator to monitor interactions across social platforms, ensuring youth communities remain safe and respectful by enforcing guidelines and escalating issues as needed. Responsibilities โข Monitoring activity: Keeping an eye on comments, messages, mentions, and posts to ensure the community stays active and on-topic. โข Enforcing guidelines: Applying community standards by removing inappropriate, offensive, or spam content. โข Escalating issues: Identifying and flagging sensitive concerns, customer complaints, or potential crises for the appropriate teams to address. โข Gathering insights: Tracking trends, frequently asked questions, or common complaints that can help improve user experience. Skills โข A dedicated laptop or desktop computer running Windows 11 or above โข Stable broadband internet connection of 25 MBPS or greater โข 8 GB RAM or better โข Must be willing to download and install ModSquad security systems on your computer and mobile phone โข Must be willing to undergo a background check and verify your identity Company Overview โข ModSquad is a digital engagement company that offers moderation, customer support, community management and social media services. It was founded in 2007, and is headquartered in Sacramento, California, USA, with a workforce of 10001+ employees. Its website is Apply tot his job