Job Description
Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is seeking a Renewal Inside Sales Executive for Government Accounts in their SendTech Solutions Digital Shipping team. This remote sales position focuses on managing existing government business through outbound calling and requires a strong sales aptitude to close deals and enhance client satisfaction.
Responsibilities
- Generate, upgrade, and manage the portfolio of our existing government business base through outbound calling. There is no cold calling involved
- Adapt to situations that require a strong sales aptitude, follow-up on leads, use effective selling systems and techniques to help probe, present and close sales with existing government clients
- Work with decision makers to address current needs, resolve issues related to their existing lease agreements, or right size solutions
- Overcome sales hurdles by positioning program benefits, features, and the companyβs value proposition
- Partner with internal teams to resolve all errors and client escalations
- Identify and implement changes needed to improve performance
- Focus on improving the clientβs overall experience
Skills
- Must reside in the United States
- Must be legally authorized to work in the US
- Have a secure, quiet, distraction-free area at home in which to focus on work and protect client data
- Have the technology to work successfully at home
- Minimum of 1 year experience executing outbound client calls to consult, assess needs, and recommend appropriate products and services
- Ability to overcome objections effectively to close the sale
- History of consistent and strong follow-up on sales opportunities through phone and email communication to answer questions and provide marketing materials using customized software
- Initiate outbound sales calls in a confidential remote work environment
- Mastery of Customer Relationship Management (CRM) tools such as Salesforce to effectively plan and document sales activities, update customer information, campaign management, account development, build strong client pipeline and forecasting
- Experience working with Government, Non-Government Organizations (NGO), and Non-Profit accounts preferred but not mandatory
Benefits
- Provide the opportunity to grow and develop your career
- Offer an inclusive environment that encourages diverse perspectives and ideas
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally
Company Overview
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