Job Description
Note: The job is a remote job and is open to candidates in USA. Uber is a company that ignites opportunity by setting the world in motion, and they are seeking a Risk and Compliance Specialist II to join their Special Projects Operations Team. This role involves ensuring compliance with regulatory standards, performing research, and providing support for various initiatives to mitigate risk.
Responsibilities
- Perform basic research and data entry related to multiple crucial projects
- Maintain excellent interpersonal skills and integrity while delivering outstanding customer service via administrative processing, chat modalities, and/or outbound phone calls
- Be able to learn and master multiple systems used within the workplace
- Communicate quickly and effectively with internal Uber members as needed
- Become an expert on processes, and may help with sophisticated problem-solving
- Follow process guides to complete tasks and provide support to various crucial initiatives
- Investigate fraud instances and take action accordingly
- Conduct outbound call campaigns and support supply campaigns aimed at getting earners on the road
- Take on projects to update and audit partner documentation
Skills
- More than 6 months of experience in one of the following: compliance, banking, insurance, fraud, consulting or a regulated area
- Experience with Google Suite/Microsoft Office
- Excellent written and verbal communication skills, including the ability to listen effectively and switch tones between internal teams and external customer communication
- Ability to multitask, prioritize, and handle time effectively
- Excellent interpersonal skills, integrity, and follow-through on tasks
- Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users
- Detail-oriented
- Basic analytical/technical skills
- Ability to work with sensitive customer information
- Demonstrated leadership in the workplace, school setting, community, or other environment
Benefits
- You will be eligible to participate in Uber's bonus program
- May be offered other types of comp
- All full-time employees are eligible to participate in a 401(k) plan
- You will also be eligible for various benefits
Company Overview
Company H1B Sponsorship
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