Job Description
Note: The job is a remote job and is open to candidates in USA. Signify Technology is a specialized consulting firm that delivers high-impact data and insights solutions. They are seeking a Senior CRM Consultant to serve as a technical leader and client-facing consultant, responsible for CRM solution design, implementation, and client engagement.
- Responsibilities
- Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas
- Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
- Contribute to business development through technical expertise in CRM best practices and solution design
- Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
- Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
- Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
- Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics
- Skills
- Extensive CRM solution delivery experience, from requirements through to deployment
- Prior experience in a CRM-focused consulting / professional services environment
- Experience with CRM data migration, integration, and basic analytics initiatives
- Exposure to marketing automation platforms and customer data platforms (CDPs)
- Demonstrated ability in client relationship management and interest in business development within CRM domain
- Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation
- Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, Creatio)
- Experience in CRM integrations using APIs, middleware, and .NET applications
- Proficiency with C# and .NET frameworks for CRM integrations and custom solutions
- Solid technical skills including SQL, Python, cloud platforms, and database architectures
- Familiarity with complementary BI/Analytics tools (Tableau, Power BI, Einstein Analytics) and EPM solutions
- Bachelor's degree in STEM field or business
- 3-5 years of consulting or industry experience in CRM solutions and customer experience optimization
- Master's degree preferred
- Benefits
- Competitive salary
- Remote work flexibility
- Professional development opportunities
- Exposure to cutting-edge CRM technologies
- Collaboration with industry leaders
- Company Overview
- Technology Recruitment Company It was founded in 2016, and is headquartered in London, England, GBR, with a workforce of 11-50 employees. Its website is https://www.signifytechnology.com/.
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