Job Description
Note:
The job is a remote job and is open to candidates in USA. Palo Alto Networks is a cybersecurity company dedicated to protecting digital life. The
Senior Deployment Manager will be responsible for managing national security engagements, ensuring strong product engagement, driving renewals, and expanding customer relationships. Responsibilities • Training users on the technical functions of the Expander and ILI platforms • Conducting leadership briefings at customer sites to ensure understanding of Xpanse’s capabilities and engagement progress • Definiting workflows, implementing Expander and ILI into existing toolkits, and understanding their most pressing challenges • Embedding with the customer to maximize impact and operationalization • Driving user engagement and adoption; understanding the unique bureaucratic environments in which the user operates • Leading customer training with Xpanse products and services • Managing relationships with user-level and executive-level stakeholders • Providing analytical support at customer request; guiding customers through analytic workflows within Expander, participating at all stages of customer investigations to drive wins; this requires mastering our product capabilities and providing ongoing QA support for Expander and ILI • Technical troubleshooting (in collaboration with Engineering team) • Serving as 'customer advocate' with members of product management and engineering to improve our products • Soliciting and documenting customer feedback using qualitative and quantitative methods • Writing and disseminating detailed engagement progress reports to relevant team members across the team • Working closely with Sales to facilitate contract renewals and customer expansions on products and services Skills • 7+ years of experience in technical client engagement and/or technical intelligence analysis • Familiarity with government and military organizational structures, e.g., how mission priorities and workflows influence technology adoption • Ability to systematically analyze challenges and drive measurable improvements in user adoption • Strong communication and presentation skills with the ability to brief senior leaders • Demonstrated ability to learn and absorb new technical domains quickly • Proven track record of thriving in cross-functional environments and building trust across Sales, Product, and Engineering • Active U.S.
TS/SCI security clearance required at time of hire • Travel expectations of 30% annually • Advanced understanding of broad cybersecurity issues Benefits • Restricted stock units • Bonus Company Overview • Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations. It was founded in 2005, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is Apply tot his job