Job Description
```html Why Join Le'fant? Le'fant is a rapidly growing, CVE‑Certified, Service‑Disabled Veteran‑Owned Small Business that has built a reputation for delivering cutting‑edge management consulting services to the Federal Government. Our mission is to help government agencies transform complex processes into streamlined, data‑driven experiences that better serve the American public. As a leader in federal consulting, we partner with agencies like the Department of Veterans Affairs (VA) to modernize legacy systems, improve citizen outcomes, and embed human‑centered design into every solution. Our culture blends the rigor of a disciplined consulting firm with the flexibility of a modern, remote‑first organization. We empower our people with autonomy, continuous learning opportunities, and a collaborative environment that celebrates diverse perspectives. If you are passionate about making a tangible impact on the lives of veterans while working from anywhere in the United States, Le'fant is the place to shine. Position Overview – Remote Senior Program Manager (MCP) Le'fant, on behalf of a high‑impact federal client, is seeking an experienced Program Manager to lead a critical initiative aimed at modernizing the VA’s disability compensation claims process. This program utilizes advanced data analytics, human‑centered design, and strategic process re‑engineering to identify and implement improvements that will reduce cycle times, increase accuracy, and enhance the overall claimant experience. As the Program Manager, you will own the end‑to‑end delivery of a portfolio of interconnected projects, guiding cross‑functional teams through the full lifecycle—from discovery and requirements gathering to solution design, implementation, and post‑deployment evaluation. Your expertise in both program governance and change management will be essential to navigate the complexities of government contracting, stakeholder expectations, and large‑scale technology integration. Key Responsibilities Program Leadership – Provide strategic direction and day‑to‑day governance for a multi‑project portfolio worth $10M+ in federal funding, ensuring alignment with VA strategic objectives and compliance with Department of Defense (DoD) acquisition regulations. Stakeholder Engagement – Serve as the primary liaison between Le'fant, VA senior leadership, external contractors, and internal subject‑matter experts. Facilitate regular briefings, status updates, and decision‑making forums to keep all parties informed and engaged. Human‑Centered Design Integration – Champion a user‑focused approach by leading ethnographic research, persona development, journey mapping, and usability testing that directly informs process redesign and technology solutions. Data Strategy & Analytics – Oversee the collection, cleansing, and analysis of VA claims data, leveraging predictive modelling and visualization tools to surface actionable insights and drive evidence‑based improvements. Risk & Issue Management – Proactively identify, assess, and mitigate program risks, implementing robust contingency plans and escalation pathways to minimize impact on schedule, cost, and performance. Budget & Financial Stewardship – Manage program budgets, track expenditures, and ensure fiscal accountability in accordance with federal cost‑allowable guidelines and audit requirements. Schedule & Performance Management – Develop detailed Integrated Master Schedules (IMS), monitor key performance indicators (KPIs), and drive corrective actions to keep the program on track. Change Management & Communication – Design and execute a comprehensive change management plan, including stakeholder communication strategies, training programs, and adoption metrics to support agency‑wide transformation. Contract & Vendor Oversight – Coordinate with procurement teams and external vendors, ensuring deliverables meet quality standards, contractual obligations, and federal acquisition regulations. Reporting & Documentation – Produce high‑quality program artifacts such as charter documents, status reports, risk registers, lessons‑learned registers, and executive dashboards. Essential Qualifications Master’s degree in Business Administration, Public Administration, Information Systems, or a related field or a minimum of 10 years of progressive, relevant experience in lieu of a graduate degree. At least 10 years of proven experience in program and project management within complex, multi‑stakeholder environments, preferably in federal government or large‑scale public sector settings. Project Management Institute (PMI) Project Management Professional (PMP) certification is mandatory. Demonstrated success leading enterprise‑wide change initiatives and strategic communication programs for government agencies, especially the Department of Veterans Affairs. Deep familiarity with the Software Development Life Cycle (SDLC), Agile, and Waterfall methodologies, and the ability to tailor the approach to the specific needs of each project. Extensive experience managing projects that leverage healthcare data, including understanding of HIPAA, FISMA, and other federal data security standards. Proven ability to develop and manage budgets exceeding $10M, with a track record of delivering on cost, schedule, and performance objectives. Exceptional written and verbal communication skills, with the ability to translate technical concepts into clear, compelling narratives for senior executives and non‑technical audiences. Strong analytical mindset, capable of synthesizing large data sets, drawing insights, and driving evidence‑based decision making. Preferred Qualifications & Additional Skills Experience with the VA’s Veterans Benefits Management System (VBMS) or similar claims processing platforms. Certification in Lean Six Sigma, Agile Scrum Master, or a related process‑improvement methodology. Background in human‑centered design, service design, or user experience (UX) research. Familiarity with federal acquisition regulations (FAR) and the Joint Capabilities Integration and Development System (JCIDS) process. Prior experience working in a remote or distributed team environment, demonstrating high self‑discipline and effective virtual collaboration. Veteran status or direct experience working with veteran service organizations is highly valued. Core Competencies for Success Strategic Thinking – Ability to see the big picture, anticipate future challenges, and align program outcomes with overarching VA mission goals. Leadership & Influence – Strong people‑management skills, capable of motivating cross‑functional teams, building consensus, and driving accountability. Risk‑Focused Decision Making – Skilled at risk identification, analysis, and mitigation, ensuring program resilience. Data Literacy – Comfortable working with large, complex data sets, employing statistical tools and data‑visualization platforms to inform strategy. Communication Excellence – Mastery of executive‑level presentations, written reports, and stakeholder briefings. Adaptability – Thrive in a fast‑changing environment, quickly adjusting plans to accommodate new information or policy shifts. Ethical Integrity – Commitment to federal compliance, confidentiality, and the highest standards of professional conduct. Compensation, Benefits & Perks Le'fant offers a highly competitive salary package aligned with federal market rates for senior program management talent. In addition, our comprehensive benefits suite includes: Company‑matched 401(k) contributions up to 4% of base salary. Flexible health insurance options, including medical, dental, and vision coverage, with employee‑paid premiums subsidized by the company. Life insurance, short‑term disability, and long‑term disability coverage at no cost to the employee. Generous paid time‑off (PTO) accruals, plus federal holidays and a paid “Veterans Day” of service. Remote‑work stipend to support home office ergonomics, high‑speed internet, and coworking space memberships. Professional development budget for certifications, conferences, and advanced training. Performance‑based incentive programs that recognize outstanding contributions and innovative problem‑solving. Employee Assistance Program (EAP) offering counseling, financial planning, and wellness resources. Career Growth & Learning Opportunities Le'fant invests heavily in the growth of its people. As a Remote Senior Program Manager, you will have access to: Mentorship Programs – Pairing with senior executives who can help you navigate career pathways within the federal consulting arena. Skill‑Enhancement Workshops – Regular in‑house training on emerging technologies (AI/ML, data analytics), advanced project management techniques, and change management best practices. Cross‑Project Exposure – Opportunities to lead or contribute to additional federal programs, expanding your portfolio and expertise. Leadership Track – Clear advancement routes to Director, Portfolio Manager, or Principal Consultant roles based on performance and demonstrated impact. Community Engagement – Support for volunteering with veteran service organizations and participation in industry conferences as a Le'fant representative. Work Environment & Company Culture Le'fant’s remote‑first philosophy means you can work from any location in the United States while staying connected through state‑of‑the‑art collaboration platforms. Our culture is built on three pillars: Collaboration – Daily virtual stand‑ups, weekly cross‑team deep‑dive sessions, and a robust internal knowledge‑sharing hub encourage openness and collective problem‑solving. Innovation – We celebrate creative thinking; employees are encouraged to propose pilot projects, experiment with new methodologies, and share success stories company‑wide. Mission‑Driven Purpose – Every initiative directly contributes to improving the lives of U.S. veterans, fostering a sense of pride and purpose across the organization. Our leadership team is accessible, transparent, and committed to nurturing a supportive environment where diversity of thought is not only accepted but actively sought after. Equal Opportunity Employer Statement Le'fant is proud to be an EEO employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, age, disability, veteran status, genetic information, or any other protected characteristic. We are committed to creating an inclusive workplace where all voices are heard and respected. How to Apply If you are a visionary program leader with a passion for improving government services and a desire to work in a flexible, remote environment, we want to hear from you. Click the link below to submit your résumé, cover letter, and any relevant certifications. Applications are reviewed on a rolling basis, and we encourage early submissions. Apply Now – Remote Senior Program Manager (MCP) Closing Thought This is more than a job—it is an opportunity to shape the future of veteran benefits delivery, work alongside a team of dedicated professionals, and advance your career within a thriving, values‑driven organization. Take the next step in your professional journey and help us create a more efficient, compassionate VA claims system. Apply today and become a catalyst for change. ``` Apply for this job