Job Description
Note: The job is a remote job and is open to candidates in USA. Ulta Beauty is the largest North American beauty retailer and a premier destination for beauty products. The Senior Solution Architect - ServiceNow is responsible for setting the strategic vision and architectural direction for the ServiceNow platform, ensuring it delivers business value and operational efficiency while collaborating with cross-functional teams. Responsibilities • Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs. • Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems. • Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices. • Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations. • Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions. • Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities. • Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations. • Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized. • Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams. • Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture. • Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance. • Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business. • Serve as a thought leader and coach to development teams, product owners, and junior architects. • Define and enforce ServiceNow platform governance, security, and compliance standards. • Work closely with IT leadership to contribute to IT strategy development and technology planning. • Lead platform-level decision-making, including architecture reviews, vendor evaluations, and solution assessments. • Contribute to broader enterprise architecture initiatives and ensure architectural alignment across platforms and systems. • Develop strategic relationships with business and technology stakeholders to advocate for the platform and identify future opportunities. Skills • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. • 7+ years of experience in IT architecture, design, and development roles. • 5+ years of experience architecting and delivering solutions on the ServiceNow platform. • Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine). • Proven experience designing scalable, secure, and maintainable platform architectures. • Demonstrated success in leading platform strategy, governance, and roadmapping efforts. • Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods. • Experience working in agile and DevOps environments. • Excellent communication, presentation, and stakeholder engagement skills. • Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels. • Advanced degree or certifications preferred. • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred. • Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus. Benefits • Paid time off • Health • Dental • Vision • Life and disability benefits Company Overview • Ulta Beauty is a beauty retailer that offers a wide range of products including cosmetics, fragrances, skincare, and hair care. It was founded in 1990, and is headquartered in Bolingbrook, Illinois, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Ulta Beauty has a track record of offering H1B sponsorships, with 9 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job