[Remote] Sr Manager, Database Administration

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Note: The job is a remote job and is open to candidates in USA. HHAeXchange is the leading technology platform for home and community-based care. The Senior Manager, Database Administration will provide leadership for the architecture, security, and performance of enterprise-wide database environments within the SaaS-based ecosystem, focusing on high-availability systems and disaster recovery strategies.

Architect and maintain complex replication models (e.g., multi-region, real-time) and high-availability solutions like clustering or multi-AZ deployments
Ensure data consistency across distributed SaaS environments and hybrid-cloud infrastructures
Design and implement end-to-end Disaster Recovery (DR) strategies, ensuring compliance with Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO)
Participate in regular DR exercises, automated failover testing, and demonstration of no-outage resiliency
Establish and enforce automated data retention, archiving, and purging policies aligned with industry compliancy, including healthcare industry requirements
Implement and support security measures, including transparent data encryption (TDE), role-based security, and unified auditing
Lead proactive performance tuning, query optimization, and capacity management for high-volume, transactional SaaS workloads
Monitor and analyze advanced performance metrics to identify and resolve resource contention
Serve as a technical advisor for database modernization roadmaps, transitioning legacy systems to cloud-native or containerized architectures
Develop standards for database schema design, storage structures, and automated deployment pipelines (CI/CD)
Manage a global team of database operators to ensure 24/7 system availability, oversee shift rotations, on-call schedules, and incident response protocols
Establish Standard Operating Procedures for the database operations team, covering routine maintenance, patching, and ticket escalation paths
Build and promote our "Operations-as-Code" model, mentoring the team in using tools like Terraform, Ansible, and utilizing CI/CD pipelines to automate repetitive tasks
Conduct regular technical reviews and provide career development guidance to junior database operators to bridge the gap between operations and engineering
Other duties as assigned by supervisor or HHAeXchange leader

Bachelor's or Master's degree in Computer Science, Information Systems, or related field and applicable experience
8+ years in database administration, with at least 4 years in a Principal or Lead capacity within an enterprise SaaS environment
3+ years of experience directly managing or leading a team of database operators or site reliability engineers (SREs)
Expertise in Cloud Data Platforms (e.g., AWS RDS/Aurora, Azure SQL, OCI) and relational systems (PostgreSQL, MySQL, Oracle, or SQL Server) in both Cloud and On-Prem environments
Experience with No-SQL solutions (e.g., Redis, Couchbase, MongoDB, Cassandra) in a distributed environment
Advanced Automation/Scripting skills (Python, Bash, Terraform, or Ansible) for infrastructure-as-code and task automation
Proven experience with Large-Scale Data Migration and zero-downtime upgrades
Proven ability to lead a 'War Room' during critical outages, coordinating between operations staff and executive stakeholders
Experience defining and reporting on operational KPIs (e.g., Mean Time to Resolve, system uptime, and backup success rates) to senior leadership
Experience managing distributed or offshore operations teams in a follow-the-sun support model
Experience analyzing and negotiating license and hosting agreements from a performance and cost perspective
Strong analytical thinking, complex problem-solving, and the ability to communicate technical strategies to non-technical stakeholders
Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in your role

Competitive health plans
Paid time-off
Company paid holidays
401K retirement program with a Company elected match
Other company sponsored programs

At HHAeXchange, we believe that healthcare should be simple, effective, and transparent. It was founded in 2008, and is headquartered in Long Island City, New York, USA, with a workforce of 501-1000 employees. Its website is https://hhaexchange.com.

HHAeXchange has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024, 6 in 2023, 6 in 2022, 3 in 2021, 7 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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