Job Description
Note: The job is a remote job and is open to candidates in USA. Maximus is seeking a Senior Salesforce Administrator who will be a key contributor to the management and optimization of Salesforce environments. The role involves collaborating with cross-functional teams, managing user accounts, and ensuring system performance and user support. Responsibilities • Manage user accounts, permission sets, and sharing rules, ensuring a secure and efficient Salesforce environment for all teams. • User setup and maintenance, including Active Directory and Azure authentication. • Collaborate with cross-functional teams to gather requirements and implement Salesforce customizations using automation tools. • User support tickets. • Responsible for staying current on the platform’s new tools, capabilities, and updates. • Monitor and report on user adoption. • Certificate management. • Oversee integration set up and management, including data exchange processes between Salesforce and other platforms. • Monitor application storage, user licenses, and system updates to ensure smooth operations. • Work closely with users to gather feedback, resolve issues, and optimize system functionality. • Administer changes with minimal disruption, adhering to established change management processes. • Perform multifaceted Salesforce systems audit, evaluating fields, data quality, users and permissions, license, and storage, installed apps and integrations, API usage, reports and dashboards, release readiness, and overall system health. • Oversee data cleansing and integrity, utilizing data loader and reporting analytics for debugging and troubleshooting. • Create and maintain reports and dashboards, analyzing data, and identifying business growth opportunities through Salesforce reporting, data analysis, and revenue management. • Collaborate with other DevOps team members for environment refreshes. • Provides backup coverage for other team members, as needed. • Sandbox environment management. • Collaborate closely with other workstreams for training and requirements gathering, with a focus on exceptional user experience. • Work closely with DevOps Release Manager to coordinate deployments across all tiers and environments. • Troubleshoot and work closely with others from the DevOps team on cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges. • Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations. • Flexible with off-hours work as needed for critical deployments. Skills • 5 + years of experience as a Salesforce Administrator • Proven experience as a Salesforce Administrator, with a solid understanding of standard and custom objects, workflows, integrations, security, and compliance. • Team player that can adapt in a fast pace and changing environment • Ability to think strategically and deliver tactically • Solid understanding of software development lifecycle (SDLC) and DevOps practices • Salesforce Administrator certifications • Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required. • Because of contractual obligations the candidate must be a US Citizen or GC Holder. • Knowledge and experience with Salesforce Health Cloud • Strong background in Salesforce deployment processes and tools • Experience setting up development orgs and data seeding. • Experience with Mulesoft and Marketing Cloud is a plus Benefits • Health insurance coverage • Life and disability insurance • A retirement savings plan • Paid holidays • Paid time off Company Overview • Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives. It was founded in 1975, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is Apply tot his job