Job Description
Join our team as a Remote Tax Professional and embark on a journey of growth, learning, and success! We are seeking a highly skilled and motivated individual to fill this exciting role, which offers a competitive salary, flexible remote work arrangements, and opportunities for professional development. As a Remote Tax Professional, you will play a vital role in driving business growth, delivering exceptional client experiences, and contributing to the success of our team.
About the Role:
- Conduct tax interviews with clients and support DIY online tax clients through virtual tools, such as video conferencing, phone, chat, and email
- Generate business growth, increase client retention, and offer additional products and services to drive revenue and expand our client base
- Collaborate with leaders and peers to communicate and coordinate your remote work, ensuring seamless results and teamwork
- Grow your tax expertise and stay up-to-date with industry developments, best practices, and regulatory requirements
Your Expertise:
- Experience completing individual tax returns, with a strong understanding of tax laws, regulations, and procedures
- Proven ability to work in a fast-paced environment, prioritizing tasks, and managing multiple projects simultaneously
- Access to high-speed, reliable internet and proficiency in technology, including MS Teams and Outlook
- Excellent communication and customer service skills, with the ability to inspire confidence in clients and explain complex tax situations concisely
- Analytical and problem-solving skills, with experience utilizing effective customer service techniques and researching information using various tax and publication tools
- Successful completion of the H&R Block Tax Knowledge Assessment or equivalent, with a high school diploma or equivalent, or higher
- Availability to work a minimum of 20 hours a week during peak tax season, with flexibility to adapt to changing business needs
Nice to Have:
- CPA or Enrolled Agent certification, with experience completing complex tax returns and tax planning
- 5 years of experience in accounting, finance, bookkeeping, or tax, with a strong understanding of industry best practices and regulatory requirements
- Experience conducting virtual tax interviews, with a focus on creating confidence in clients and delivering exceptional customer experiences
- Sales and/or marketing experience, with a proven ability to drive revenue growth and expand client relationships
Why Work for Us:
At H&R Block, we are committed to the total well-being of our associates, offering a range of benefits, including:
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
The Community You Will Join:
At H&R Block, we are dedicated to building a Connected Culture, where trust, care, and connections are the foundation of our work environment. You will be part of a team that values diversity, equity, and inclusion, and is committed to creating a workplace where everyone feels safe, valued, and supported.
How to Apply:
If you are a motivated and talented individual looking to make a significant impact, we encourage you to apply for this exciting opportunity. Submit your application today and take the first step towards a rewarding new role.
Apply Now