Job Description
Note: The job is a remote job and is open to candidates in USA. Sophos is a global leader in advanced security solutions for combating cyberattacks. The company is seeking a Technical Trainer to develop and implement training programs for the Managed Detection and Response (MDR) team, focusing on operational processes and procedures related to cybersecurity.
Responsibilities
- Drive the execution of training on topics such as security operations polices, processes and procedures, threat identification/analysis, and incident response
- Support the creation of curricula from multiple sources of information including, but not limited to operational processes, procedures and policies, engineering documentation, field service requirements or software documentation
- Collaborate with SMEs to ensure appropriateness and accuracy of curriculum content
- Coordinate with various internal teams to ensure that course material reflects current product features
- Instruct participants in both classroom lectures and hands-on labs via remote/virtual training sessions
- Ensure documentation is regularly updated to maintain applicability and accuracy of course material
- Remain current on the latest research and trends in cybersecurity to maintain SME-level knowledge and insight
- Evaluate effectiveness of training activities through assessment of course feedback and performance evaluations
Skills
- 1+ years of experience within a cybersecurity environment
- 1+ years of experience developing content for technical training and/or within a formalized training role
- Hands-on experience using a Learning Management System for content creation
- Exceptional interpersonal and communication skills, both spoken and written English
- Ability to identify and improve upon individual knowledge/skill deficiencies within a one-on-one context
- High comfort level when speaking to large groups
- Ability to translate complex concepts into simple and understandable narratives
- Excellent organizational and time-management abilities
- Thrives in a multitasking environment and can adjust priorities on-the-fly
- Experience with a project Management tool like Jira
- Proficiency in additional languages
- Possession of current technical certifications relating to the domain of cybersecurity
Benefits
- Remote-first working model
- Employee-led diversity and inclusion networks
- Annual charity and fundraising initiatives and volunteer days for employees
- Global employee sustainability initiatives
- Global fitness and trivia competitions
- Global wellbeing days for employees
- Monthly wellbeing webinars and training
Company Overview
Apply To This Job