Job Description
Note: The job is a remote job and is open to candidates in USA. Pulmonx Corporation is seeking a Territory Account Manager to join their Sales team supporting the Tampa territory. This role involves market development, physician engagement, and sales execution to increase utilization of the Zephyr Valve while providing education and support to healthcare providers.
Responsibilities
- Increase appropriate utilization of the Zephyr Valve in assigned accounts
- Support the education of healthcare providers (HCPs) by conducting roundtables and educational meetings
- Work closely with referring physicians, nurse coordinators, and interventional pulmonologists to review StratX Report results in BLVR (Bronchoscopic Lung Volume Reduction) meetings to help them determine patient eligibility
- Maintain regular communication with Therapy Awareness Specialists (TAS) to track progress of educational efforts and close the loop with referring physicians
- Clarify patient selection criteria as needed and share success stories to increase awareness of Zephyr Valve benefits
- Own and drive utilization gains in mature accounts through direct customer engagement and strategic sales efforts
- Ensure all StratX Reports have appropriate notes and documentation (attribution)
- Assist with case coverage as needed and support the sales team by reinforcing product adoption within existing accounts
- Maintain a high level of daily activity, completing a minimum of four (4) meaningful face-to-face HCP calls per day
- Provide extended case coverage support within the region and follow up with referring physicians on questions about Zephyr Valves
- Promote ancillary product sales to drive stickiness within established accounts
- Teach existing accounts about Zephyr Valve program best practices to enhance StratX-to-case conversion rates and reduce median StratX-to-case time
- Encourage treating centers to provide post-procedural communications to referring physicians on patient outcomes
- Submit weekly and monthly reports as defined by the Regional Business Director (RBD) to track activity and performance
- Document all relevant activities—including cases covered, sales calls, BLVR meetings, and StratX Report attribution—in Salesforce CRM
- Gain meetings with key hospitals for the Territory Manager to close activities such as appointments, webinars, and seminars
- Support regional initiatives such as RT events, PES (Pulmonary Education Sessions), and other COPD educational events
Skills
- Bachelor's Degree from a four-year college or university, or equivalent education and relevant working experience
- Minimum of 1-3 years of field sales experience
- Dynamic, customer-focused individual with technical-oriented ability and well-developed written and verbal communication and presentation skills
- Excellent interpersonal and communication skills
- A passion for the customer, patient and product supported by strong relationships and closing skills
- Strong work ethic, high energy/drive and personal integrity based on a strong value system
- Previous experience with interacting with medical staff in clinical and hospital settings
Company Overview
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