Job Description
Note: The job is a remote job and is open to candidates in USA. FocusKPI, Inc. is a data science and technology firm specializing in predictive analytics practices. They are seeking a Travel & Expense Specialist to join a high-tech SaaS client, focusing on managing travel and expense functions, driving automation, and implementing improvements within the Source to Pay (S2P) Team. Responsibilities • Manage travel, expense, and procurement functions, driving automation, and implementing best-in-class processes. • Analyze data to derive actionable insights and implement improvements. • Triage & Resolve Ticketing System Requests • Prioritize and process tickets to meet defined SLAs • Keep HelpMe page links and information up to date • Maintain accuracy in documentation and reporting • Utilize automated tools to streamline • Collaborate cross-functionally to address complex issues with timely resolutions • Proactively identify and implement improvements to the end-user experience • Monitor and enforce compliance with T&E policies, identifying and addressing instances of non-compliance through education, training, and corrective action as necessary • Provide training and support to employees on policies, procedures, and systems to ensure understanding and compliance • Support internal & external audits to ensure adherence to established policies • Process guest invitations, group travel, VIP traveler intake, delegations • Execute business travel-related documentation: payments, itineraries, visas, medical, legal forms, etc. • Monitor hotel room block system and end-to-end event activity tasks: contracts, purchase orders, deposits, payments, attendee rosters, etc. • Partner with the Travel Manager, offsite manager(s), and events teams to optimize processes • Conduct reviews of P-card payment requests for accuracy and policy compliance • Reconcile expenses with supporting documentation to ensure proper financial tracking • Identify and address discrepancies in a timely manner • Review Concur and Uber transactions against T&E Policy • Identify discrepancies and policy violations via audits • Implement controls to address and rectify discrepancies • Facilitate a smooth onboarding experience related to T&E functions • Manage T&E processes during employee exits to ensure policy compliance and timely resolution • Manage credit card processes, including issuance and maintenance • Ensure timely updates and adherence to credit card policies • Conduct reviews of credit card transactions to identify trends and areas for improvement procurement • Support compliance with the procurement policy • Support internal audits to ensure adherence to established policies • Initiate and execute the supplier • Manage the supplier onboarding process in the Oracle Fusion ERP system • Collaborate to facilitate 3rd Party Risk Assessments and Security reviews via ServiceNow • Track and perform the Monthly Preferred Supplier SLA audit • Manage Purchasing module activity: submission and approval of purchase requisitions, change orders, etc. • Collaborate with the Accounts Payable to address invoicing, receiving, payments, and PO issues affecting S2P processes • Handle contract agreements: SOWs, order forms, and sponsorship agreements • Update contract records, ensuring accuracy and completeness transformation • Identify opportunities & ensure integration of automated systems in S2P, primarily Travel. • Drive transformation projects in alignment with team goals. • Communicate progress, challenges, and outcomes. • Analyze data to derive actionable insights for T&E • Summarize insights in concise and actionable reports for strategic decision-making • Benchmark against industry leaders to maintain a best-in-class environment requirement Skills • Alternatively, 4+ years of proven experience in Travel Operations and Travel expense • Travel program administration • Contract review experience • Project management skills • Data analysis and tool proficiency • Adaptability and continuous learning • Advanced written and verbal communication skills • Two to five years of travel and analytical experience • Ticketing systems proficiency • Experience with T&E tools (especially TMC) • Strong written/verbal communication skills • Qualitative and quantitative analytical skills • Intermediate/Advanced Excel and Alteryx skills • Cross-functional collaboration • Critical thinking skills • Managing multiple work streams in dynamic environments Education Requirements • Bachelor's degree in business, supply chain, or a quantitative field preferred. Company Overview • Since our founding in 2010, we have become a premier data science and technology firm specializing in data analytics, AI, and staffing solutions. It was founded in 2010, and is headquartered in Santa Clara, California, USA, with a workforce of 11-50 employees. Its website is Apply tot his job