Job Description
Note: The job is a remote job and is open to candidates in USA. Prism Data Consulting is dedicated to helping data professionals find their best fit. They are seeking a Customer Service representative to provide support via phone, resolve inquiries, and maintain performance standards while working independently from home. Responsibilities Provide customer service support via phone to resolve inquiries Utilize established processes to handle customer inquiries effectively Document interactions accurately to maintain records Maintain performance standards throughout certification and production Follow structured systems without requiring constant guidance Skills Must be able to work as a 1099 independent contractor Mandatory attendance at certification sessions Ability to meet startup and equipment requirements Quiet, distraction-free home workspace is necessary Wired high-speed internet and a Windows-based PC required (no Mac or Chromebook) Experience in customer service or remote work environments Familiarity with performance metrics and accountability standards Ability to manage time effectively and work independently Benefits Flexible schedule - you choose your own hours Work from the comfort of your home in a distraction-free environment Opportunity for performance-based advancement Company Overview At Prism Data Consulting, we transform raw information into strategic insights. It was founded in 2012, and is headquartered in , with a workforce of 11-50 employees. Its website is