[Remote/WFM] Customer Service Representative - Live Chat

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

We're building our team and are looking for a creative Customer Service Representative - Live Chat! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. In recognition of your expertise, this position offers a salary of a competitive salary.

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As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service. Qualifications
• Previous customer service experience
• Strong attention to details...
• Conscientious, team player
• Honesty integrity, quality craftsmanship and a good attitude
• Clear background check and drug screen
Benefits
• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)
• We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match
Responsibilities
• With no salary cap, your effort determines your paycheck!
• Call customers from prior day for quality check
• Call maintenance customers and schedule visits
• Call on customer list to offer promotions
• Follow up on reviews positive and negative
• General inbound customer service Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.


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