Job Description
Fairstone Bank is a leading alternative lending bank in Canada, providing innovative financial solutions. They are seeking a Representative for Payment Processing to manage account processing tasks, provide customer service, and support various payment functions within a dynamic team environment. Responsibilities Manage, update and action account processing for various administrative tasks including but not limited to, payment processing and exception, Batch processing, cheque disbursement and preparation, daily cash drawer management Reconcile historical accounts and perform reapplication/re-amortization functions Resolves complex problems under limited supervision Provide superior customer service to both internal and external customers Support an expansive array of products/services Demonstrate technical/administrative expertise Apply specialized functional area skills and basic knowledge of payment processing functions Understands how duties relate with others in the team/unit and how the unit integrates to support the larger organization Other related duties as assigned Skills High school Diploma (or equivalent) 1 – 2 years directly related experience in payment processing and or administrative functions Demonstrated excellent communication skills (oral and written), basic math, problem solving and negotiation skills Energetic, focused and detail oriented with the ability to work proactively as part of a team Strong working knowledge of MS products (Excel, Word and Access) Excellent analytical and decision-making skills Ability to work in a time-sensitive, high volume environment Must be available Monday to Friday between 8AM to 8PM, some Saturdays during Month-end Benefits Employee engagement activities Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle. Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share. On-Site Fitness: Gym access at our London and Montreal offices. Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development. Family Support: Parental leave top-up program to help you during life’s big moments. Community Impact: One paid volunteer day to give back to causes that matter to you. Company Overview Fairstone Bank is a non-bank provider of responsible lending solutions for near-prime and non-prime borrowers. It was founded in 1923, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is