Job Description
About the position
- Responsibilities
- Initiate consultation episodes by collecting patient information and service requests.
- Arrange telephone or electronic consultations with designated professionals.
- Guide the consultation process, ensuring all pre-consult materials are complete.
- Score self-report instruments and assist in arranging appointments for consultations.
- Enter data from each contact with primary care providers into a secure database.
- Coordinate and schedule registration meetings with external stakeholders.
- Conduct outreach to advocate for the program in the community.
- Serve as a resource for external stakeholders regarding consultation services.
- Assist in organizing meetings, events, and activities, including taking meeting minutes.
- Develop daily operation procedures and workflows to ensure operational efficiency.
- Perform additional duties as assigned by the program manager and leadership team.
- Requirements
- Bachelor's degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a related field.
- 1 year of experience in a medical office or related environment.
- Strong interpersonal and customer service skills.
- Excellent time management and organizational skills.
- Ability to communicate effectively in writing and orally.
- Knowledge of medical office operations and healthcare systems.
- Experience with EPIC or other electronic medical systems.
- Nice-to-haves
- Certified Medical Assistant certification.
- Experience managing sensitive and confidential information.
- Experience working with students, staff, and faculty in higher education.
- Familiarity with Google documents and the RedCAP database system.
- Referral management experience.
- Benefits
- Medical: Multiple plan options
- Dental: Multiple plan options
- Disability insurance
- Life insurance
- Vision insurance
- 401(a) Retirement Plan: Employer contributes 10% of gross pay
- Paid Time Off: 22 vacation days/year, 15 sick days/year, 10 holiday days/year
- Tuition Benefit: Access to benefits on all CU campuses
- ECO Pass: Reduced rate for RTD Bus and light rail service
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