Restaurant Recruiting Support Specialist

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Wonder is a mealtime platform dedicated to providing a diverse range of food options from various exclusive restaurants. As a Restaurant Recruiting Support Specialist, you will ensure a smooth hiring process by supporting candidates and hiring teams while maintaining a positive experience for all involved.


Responsibilities

  • Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process
  • Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems
  • Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information
  • Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities
  • Other duties as assigned

Skills

  • Previous experience in customer service, technical support, or recruitment support roles
  • Strong communication skills, with the ability to effectively communicate to diverse audiences
  • Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues
  • Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively
  • Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders
  • Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems
  • Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements
  • Flexibility to work weekends and holidays as needed
  • Ability to travel to support onsite hiring events as needed

Benefits

  • Competitive salary package including equity and 401K
  • Multiple medical, dental, and vision plans to meet all of our employees' needs
  • Many benefits and perks that are not listed

Company Overview

  • Wonder is a food delivery startup that operates truck-based restaurants from which consumers can order food through a mobile app. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://www.wonder.com.

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