Job Description
Employer Industry: Healthcare Services
- Why consider this job opportunity:
- Hourly pay of $17.50, with eligibility for bonuses
- Opportunity for career advancement and growth within the organization
- Flexible work schedule with remote or on-site options
- Supportive and collaborative work environment
- Chance to make a positive impact on patient billing and customer service
- What to Expect (Job Responsibilities):
- Take inbound calls assisting customers with billing inquiries
- Make outbound calls to validate active insurance coverage
- Collect outstanding balances and assist customers with Compassionate Care applications
- Document billing activity accurately and maintain records
- Prepare routine administrative work and compile information for reports
- What is Required (Qualifications):
- Minimum of one (1) year working in a call center environment
- Minimum of one (1) year of customer service experience
- Ability to work independently or as part of a team
- Must possess empathic and professional written and verbal communication skills
- Intermediate knowledge and experience with computers and related technology
- How to Stand Out (Preferred Qualifications):
- Healthcare/revenue cycle billing experience
- Basic knowledge of healthcare billing compliance regulations
- Understanding of payor Explanation of Benefit
- Collections or sales experience
- Excellent internal and external customer service skills
#HealthcareServices #CustomerService #CareerOpportunity #FlexibleWork #CompassionateCare
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