RevOps Specialist – Outbound Operations

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Own AirCall configuration, troubleshooting, and HubSpot integration
Manage outbound tools (SMS platforms, LinkedIn Sales Navigator, etc.)
Ensure all calls, meetings, and outreach activities are correctly tracked in HubSpot
Evaluate and maintain the outbound technology stack
Build and maintain dashboards tracking outbound activity (calls, emails, LinkedIn touches)
Monitor conversion rates by list, rep, geography, and outreach type
Identify underperforming lists, campaigns, and sequences
Track outbound KPIs such as: connect rate, conversation rate, meeting set rate
Research and identify qualified broker prospects using tools like LinkedIn and data providers
Build and maintain segmented prospect lists in HubSpot
Ensure strong data hygiene and consistent categorization
Work with leadership to define and refine broker ICP criteria
Shadow production underwriting and leadership to understand real-world workflows
Identify operational bottlenecks and friction points
Translate observed best practices into scalable processes
Optimize outbound sequences (call/email/LinkedIn cadences)
QA outbound execution for quality, consistency, and tracking accuracy
Implement automations of workflows

Hands-on HubSpot experience — workflows, automations, list management, integrations, reporting. Not just dashboards.
Experience in outbound operations — Sales Ops, SDR Ops, RevOps, or similar.
Experience with calling tools — Aircall or similar, including HubSpot integration
Comfortable with data work — spreadsheets, list uploads, data cleanup, segmentation
Fluent English — written and spoken, including technical conversations
Startup experience — ideally you've been the only ops person, or close to it, and built things without a playbook
Full-time availability — 9am–6pm EST. This role requires being present and responsive during business hours.