Job Description
Job Description: We are seeking an IAM Analyst who will own and optimize user access provisioning, privilege management, and entitlement lifecycle processes across our environment. This person will also manage established Third-Party Risk Management processes as well as Kanban board activity tracking for the EIS team. Coordinating with the Atlassian team, you will design and operate Jira-based request/approval workflows and automations that are aligned to least privilege and business needs. The ideal candidate blends hands-on IAM management experience with strong stakeholder communication, a continuous-improvement mindset, and a sense of urgency which aligns to our startup mindset. Key Responsibilities: · Access Provisioning & Lifecycle o Execute and enhance onboarding, transition, and termination processes. · Provision/deprovision job-based entitlements across directories, applications, data platforms, and cloud resources, with a major focus on Epic EMR templates. · Administer and coordinate privileged access. Jira Workflows & Automation · Build/maintain Jira-based request forms for access, privilege elevation, and group membership changes. · Implement approval chains and auto-routing using Jira workflow conditions, validators, and post-functions. · Develop automation rules (Jira Automation / ScriptRunner / REST API) to synchronize request data with IAM platforms, directories, and applications, thereby reducing manual touchpoints. · Instrument auditability: enforce required fields, reasons for access, evidence attachments, and immutable approval trails. IAM Platform Operations · Execute access changes via Entra ID (Azure AD) and legacy Active Directory - manage groups, roles, app-specific local access controls. · Support SSO & Federation (SAML/OIDC/OAuth2) and provisioning integrations (SCIM/API); troubleshoot authentication and provisioning failures. · Run and improve access reviews/attestations (campaign setup, reminders, escalations, revocations) and produce closure evidence. Risk, Compliance & Controls · Enforce least privilege, SoD, and need-to-know principles; maintain access control standards and role catalogs. Generate and maintain audit-ready evidence (tickets, approvals, logs, certifications) for audits (e.g., SOX, ISO 27001, SOC 2, HIPAA as applicable). · Identify control gaps; propose and implement remediations, playbooks, and preventive controls. Metrics & Continuous Improvement · Define and report IAM-related KPIs Skills/Experience: · Metrics & Continuous Improvement · Define and report IAM-related KPIs · Perform root cause analysis on failed/late requests; drive automation and standardization to reduce cycle time and error rates. · Maintain clear runbooks, standards, and user-facing guidance. Third Party Risk Management · Represent security interests during the TPRM process · Operate and streamline TPRM reviews · Minimum Qualifications 4+ years in Identity & Access Management, IT Security, or related field. · Hands-on experience with Microsoft Entra, Active Directory, JIRA, and Privileged Identity Management (PAM) · Strong proficiency building Jira workflows (conditions, validators, post-functions), Jira Automation, SLA configuration, queues, request forms, and custom fields. . · Experience provisioning access via Epic templates · Experience creating or consuming REST APIs, working with JSON, and using automation/integration tools (e.g., Power Automate, Azure Automation, ScriptRunner) Ability to produce audit-ready documentation and communicate with technical and non-technical stakeholders. Required Skills: · Familiarity with SCIM provisioning, app connector tuning, and entitlement mapping. · Scripting skills (e.g., PowerShell, Python, Groovy for ScriptRunner) for automation and reporting. Desired Skills: · Certifications: CIAM, CompTIA Security+, CISA/CISM, CISSP · Security-first thinking with pragmatism and delivery focus.